Cots Systems Analyst

2 weeks ago


Brisbane, Queensland, Australia Exclaim IT Pty Ltd Full time

Competitive daily rate on offer:

  • 12month initial contract
  • Queensland Government opportunity
  • Exciting project of work

Location:
Brisbane, Queensland - Australia

Work type:
Contract

Date Posted:11 May, 2023

Reference:
#15663

About the role.**:

Key responsibilities.**:

  • Perform Incident, Change and Problem management for Information and Communications Technology (ICT) systems. Ensure this is performed in accordance with Quality Management and ITIL principles
  • Collaborate between technology areas, solution architects and project teams on technology design, product design and use as well as technical implementation requirements
  • Use architectural/process knowledge and documentation to identify key considerations in management of the Solution
  • Liaise with a variety of stakeholders within Information Technology Branch (ITB) and internal Department business units, external providers and software vendors
  • Plan for and manage the upgrading and/or configuration of Department Systems
  • Facilitate and/or perform testing on new or changed Department Systems prior to release
  • Plan and coordinate the deployment of changes to Department Systems
  • Troubleshoot and resolve incidents/inquiries related to Department DES while ensuring root causes are identified and effectively managed
  • Other duties as required
  • The role may have quarterly Key Performance Indicators to maintain
  • Current and varied experience across public and private sector is highly desirable.

Contact details.**:

Please note that a National Police Check might be required as part of pre-employment screening.

  • Please note that a National Police Check might be required as part of preemployment screening._

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