Enterprise Applications Support Officer
2 weeks ago
The HB Group is working with a large, local Government organisation in Toowoomba that services a regional population of 167,657 and employs a team of more than 1800 staff. We are currently seeking an
Reporting to the Coordinator Enterprise Systems, the
Key responsibilities and duties include:
- Provide a high level of customer service to all relevant stakeholders to ensure a high quality and professional customer service experience across Application Services’ requests and projects
- Liaise with internal customers and stakeholders to build supportive relationships, including contributing specialist/expert advice to develop and support the organisation’s Information and Communication Technology systems
- Assist in the integration of Enterprise Systems with other systems
- Contribute to ensuring up to date and accurate documentation of outcomes, processes, reports, project schedules, plans, registers and system architecture diagrams.
- Possession of a degree (or significant progression towards) in the Information Communication Technology industry or similar.
- A minimum of two (2) years’ experience in a similar position
- Possession of the current version Information Technology Infrastructure Library (ITIL) Certification; or a willingness to obtain within 6 months of commencement (at own cost).
- High level customer service and interpersonal skills
For more information or a copy of the
**Job Application Package** for this outstanding opportunity, please telephone Anne at the HB Group on Tel: (07) 46394410.
Applications and required
**Key Selection Criteria** strictly close
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