Local Service Manager

7 months ago

Chermside, Australia Blue Care Full time

We are currently seeking a motivated and experienced Service Manager to lead our Older Persons team located at Chermside.

You will have oversight responsibility, including providing support and leadership to the Older Persons Programs (Elder Abuse Prevention Unit, Senior's Enquiry Line and Time for Grandparents Programs).

In this role you will ensure high quality services through planning, development, coordination, implementation and evaluation of the Older Persons Programs to both ensure a safe and appropriate camp environment and work within relevant quality and risk framework and guidelines including UnitingCare's Child Safe Child Friendly framework.

You will be responsible for the supervision and coordination of staff to ensure the delivery of high quality and safe phone-based services for clients, the coordination and management of delegated business support responsibilities and the management of internal and external relationships, including overseeing and participating in community education workshops, reference groups and specialised panels.

Make a meaningful difference with UnitingCare Community

We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.

An integral part of our team as an Local Service Manager you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. Let’s make a meaningful difference, together.

Let’s make a meaningful difference, together.

Your part in our UnitingCare Community team

In this role you will:

- Lead and coordinate a team to deliver high quality phone support for individual's/families experiencing elder abuse; taking into consideration assessment of all risk indicators and any strategies to limit risk and ensure safety.
- Be responsible for coordinating and scheduling community awareness activities and network development across the state.
- Supervise and support the development of team members through reflective participatory practices, including supervision and case reviews, performance planning, training and development.
- Be required to collate data and reporting against contractual agreements.
- Have knowledge of trauma response, critical incident debriefing and community development.
- Attend the Time for Grandparents camps and other activities as required

What makes a difference for us?

You will also have demonstrated previous experience in a similar role including team development and support, extensive knowledge and understanding of phone based work and community education, have a well developed understanding of elder abuse and be passionate about making a difference in the lives of vulnerable people. You will have a positive attitude, as well as resilience and the ability to work with people in crisis.

In addition to the above you will ideally hold a Tertiary qualification or equivalent in a field related to community services, a current blue card (or be willing to obtain) and an open Australian driver’s license. You also require a good working knowledge of risk management principles and practices including the ability to identify areas of concern or potential risk, particularly in relation to the safety of staff and clients, with child safety being paramount.

What makes a difference for you?

At UnitingCare we are leaders in crisis response, the protection of vulnerable children, financial resilience and family wellbeing. Our Family and Child Services team work passionately across Queensland to make a meaningful difference in people’s lives.- Flexible work arrangements to support work-life balance- Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum- A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs- A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others- Eligible employees will receive 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme- Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events- Career development opportunities to challenge yourself, grow and make a meaningful difference

We’d love you to be part of our UnitingCare family

Joining our Family and Child Services team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9

  • Youth Services Case Manager

    6 months ago

    Chermside, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

    **Introduction**: About ATSICHS Brisbane ATSICHS Brisbane is a not-for-profit community-owned health and human services organization delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and...

  • Youth Services Case Manager

    7 months ago

    Chermside, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

    **Introduction**: About ATSICHS Brisbane ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and...

  • Service Delivery Manager

    2 months ago

    Chermside, Australia Ozcare Full time

    $119, 383 per annum - Full Time - We're hiring smiles! We acknowledge that our staff are our greatest asset. We are currently seeking applicants for the role of Service Delivery Manager within our Community Care division that is dedicated and committed to helping our clients live their best lives. _ **About Us **Ozcare's home care services supports our...

  • Customer Service Manager

    3 months ago

    Chermside, Australia Myer Full time

    **Job no**: 942461 **Work type**: Permanent / Full time **Location**: Chermside **From humble beginnings in downtown Bendigo to supporting Australian communities far and wide - Myer has always been a special place, transcending beyond just a place to work**. **Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re...

  • Casual Educators

    7 months ago

    Chermside, Australia Save Our Service Casual Recruitment Agency Full time

    Save Our Service is one of the fastest-growing Childcare agencies! With over 90 different locations to choose from, we have casual shifts available DAILY! Save our Service is a privately owned and family run. Our aim is to provide early childhood care and education in a safe, welcoming, adopting and nurturing environment. Our staff are dedicated...

  • Customer Service Specialist

    1 month ago

    Chermside, Australia Great Southern Bank Full time

    As our highly valued **Customer Service Specialist** based in **Chermside** your role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs. **You’ll make an impact by**: - Helping customer meet their financial goals through our great value savings, insurance and personal lending...

  • Customer Service Specialist

    6 months ago

    Chermside, Australia Great Southern Bank Full time

    **About the role** At Great Southern Bank we're a customer-obsessed bunch. We pull out the stops to help all Australians own their own home. This means attracting and retaining customers through our strong brand, clever propositions, and award-winning service and support. Our **Customer Service Specialist **role is pivotal to supporting our purpose. Based...

  • Family Wellbeing Services North Team Leader

    7 months ago

    Chermside, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

    **Introduction**: About ATSICHS Brisbane ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and...

  • Client Services Team Manager

    4 months ago

    Chermside, Australia Youi Pty Ltd Full time

    **Client Services Team Manager** **About the role** As a Team Manager at Youi, you’ll lead a team of Client Services Advisors, empowering them to deliver exceptional service to both new and existing clients. Through your leadership, your team will listen closely to customers, understand their needs, and offer personalised insurance solutions. Each day...

  • Relationship Manager

    7 months ago

    Chermside, Australia Westpac Full time

    Join our growing QLD Commercial Banking Business in our Brisbane North team - Diversified portfolio - Chermside location. Ideally you will be based in Brisbane North **How will I help?** Westpac Commercial Banking supports Australian industry through a network of professional bankers, specialists, and support teams, and we’re committed to offering deep...

  • Guest Service Agent

    5 days ago

    Chermside, Australia UniLodge Full time

    Full Time Position - Roster: Monday to Sunday rotating roster with morning, afternoon and evening shifts, including Public Holidays - Work across Chermside and Taringa properties Essence Apartments and Suites is a part of Australia’s leading student accommodation provider, UniLodge. Our properties located at Chermside and Taringa provide four-star luxury...

  • Family Participation Program North Manager

    2 days ago

    Chermside, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

    **Introduction**: About ATSICHS Brisbane ATSICHS Brisbane is a not-for-profit community-owned health and human services organization delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and...

  • Assistant Business Manager

    7 months ago

    Chermside, Australia Assembly Label Full time

    We are currently searching for an Assistant Business Manager (Assistant Store Manager) to join the team at our Chermside Store. This role is Full Time. At Assembly Label, we're building a team of collaborative entrepreneurs, collectively working for a company with a shared vision and open culture. Our success comes directly from the people we work with and...

  • Assistant Business Manager

    7 months ago

    Chermside, Australia Assembly Label Full time

    We are currently searching for an Assistant Business Manager (Assistant Store Manager) to join the team at our Bondi Store. This role is permanent and part time. At Assembly Label, we're building a team of collaborative entrepreneurs, collectively working for a company with a shared vision and open culture. Our success comes directly from the people we work...

  • Assistant Store Manager

    4 months ago

    Chermside, Australia Under Armour Full time

    **Under Armour** Under Armour makes YOU better. Innovation is in our DNA. We defy convention. We're bold thinkers and risk-takers who never quit. The athletes we serve want to take their game to the next level, and Under Armour gives them the edge to get there. Our 14 retail stores nationally are where we connect the energy of the UA brand with our...

  • Assistant Store Manager

    6 months ago

    Chermside, Australia Gorman Online Full time

    **Work Type** - Full-Time**Location** - Chermside**Specific Requirements** Join the Gorman Team as an Assistant Manager! Are you passionate about fashion, sustainability, and creating memorable shopping experiences? Gorman, the iconic Australian fashion label, is seeking a creative and dedicated Assistant Manager to help lead our Chermside Store. - **What...

  • Store Manager

    3 months ago

    Chermside, Australia Ally Fashion Full time

    Who We Are at Ally Fashion Ally Fashion is an Australian based multi-brand fast fashion destination which provides its customers with value, quality, and on-trend outfits through an enthusiastic, fun, and professional team. Ally first opened its doors in Sydney in 2001 and now has over 150+ stores nationally as well as a thriving online store shipping...

  • Outside School Hours Care

    3 weeks ago

    Chermside, Australia TeamKids Full time

    Opportunities for career progression - On the job coaching - In-house training - Respectful and Supportive Managers - Staff events to celebrate your achievements - Paid Induction Training - Flexibility around your admin! Take the next step in your OSHC/ Childcare career and join TeamKids! TeamKids has a full-time, permanent Director of Service vacancy in...

  • Store Manager

    7 months ago

    Chermside, Australia Ally Fashion Full time

    WHO ARE WE? Ally Fashion is an Australian-based multi-brand fast-fashion destination that provides its customers with value, quality, and on-trend outfits through an enthusiastic, fun, and professional team. Ally first opened its doors in Sydney in 2001 and now has over 150+ stores nationally as well as a thriving online store shipping worldwide. ABOUT THE...

  • Lskd Chermside

    6 months ago

    Chermside, Australia LSKD Full time

    Join our Chermside Retail store! - Be 1% Better Everyday through ongoing learning and development - Celebrate the LSKD mission and values with the community **Our Story** - We're here to inspire the community to be 1% better everyday through sport fitness and adventure._ LSKD is an Australian-owned and operated brand founded in Logan, Brisbane that prides...