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Customer Service
2 months ago
Our client, a multinational electronics company based in Bankstown, are looking for someone with experience in Customer Service within the warehousing and logistics industry. Work for one of the world's leading electronics brand.
**DUTIES**:
- Customer service - B2B and D2C
- Coordinate and communicate with logistic service providers for customer related and delivery concerns
- Escalate issues and concerns regarding deliveries
- Update system with Proof of Delivery (POD) and uploads POD in system for reference
- Prepare and send reports for delivery progress and update
- Process delivery manifest for returns
**EXPERIENCE & QUALIFICATIONS**:
- Experience in similar role (preferred)
- Excellent written and verbal communication skills
- Advanced Microsoft Excel skills
- Ability to multitask and prioritise
- High attention to detail
- Must be Australian resident or citizen
**Job Types**: Full-time, Permanent, Temp to perm
**Salary**: $44,327.51 - $67,125.48 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Overtime
**Experience**:
- Customer service: 2 years (required)
- warehouse and logistics: 2 years (required)
- Microsoft Excel: 2 years (required)
Work Authorisation:
- Australia (required)
Work Location: In person
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