Customer Service

2 months ago


Bankstown, Australia Infront Staffing Full time

Our client, a multinational electronics company based in Bankstown, are looking for someone with experience in Customer Service within the warehousing and logistics industry. Work for one of the world's leading electronics brand.

**DUTIES**:

- Customer service - B2B and D2C
- Coordinate and communicate with logistic service providers for customer related and delivery concerns
- Escalate issues and concerns regarding deliveries
- Update system with Proof of Delivery (POD) and uploads POD in system for reference
- Prepare and send reports for delivery progress and update
- Process delivery manifest for returns

**EXPERIENCE & QUALIFICATIONS**:

- Experience in similar role (preferred)
- Excellent written and verbal communication skills
- Advanced Microsoft Excel skills
- Ability to multitask and prioritise
- High attention to detail
- Must be Australian resident or citizen

**Job Types**: Full-time, Permanent, Temp to perm

**Salary**: $44,327.51 - $67,125.48 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Overtime

**Experience**:

- Customer service: 2 years (required)
- warehouse and logistics: 2 years (required)
- Microsoft Excel: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person


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