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Customer Service Representative

1 month ago

Bankstown, Australia Temp & Agnew Pty Ltd Full time

Hybrid Working arrangement, 3 days working from home
- Monday - Friday, ASAP Start
- Ongoing temp role, possibility to go perm.

The company:
An Australian-born household brand renowned for its award-winning products is seeking a proactive Customer Service Specialist to join their team. With operations spanning across 65 countries, this company stands as a global leader in its industry.

The Role
- Answer inbound calls from customers in a timely manner
- Perform data entry and other administrative tasks
- Collaborating seamlessly with various departments to ensure swift resolution of customer concerns
- Nurturing strong, lasting relationships with customers
- Working hours: Monday to Friday - 8:30 - 4:30pm

About you:

- Excellent communication and listening skills
- Ability to work in a fast-paced environment
- Motivated with the ability to work in a team/independently
- Ability to liaise with external stakeholders in a professional and confident manner
- A proactive and optimistic approach to problem-solving
- **Previous experience within a Call Centre environment is essential**:

- **Permanent resident/Citizen only**

***
What we offer:

- ASAP start
- 10% bonus each year
- Full time ongoing temp role with potential to go perm in the future
- Ongoing career development
- Progression routes available into other teams
- Hybrid working arrangement
- Supportive team/great culture