Full-time Back of House Assistant

2 weeks ago

Chermside, Australia JD Sports Full time

**WHO WE ARE**

Known best as the **_'Undisputed King of Trainers'_**, JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel.

Founded in 1981 in the Greater Manchester UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.

In 2017, JD Sports first launched within the Australian market and has since expanded to 60+ stores. We currently operate in NSW, VIC, QLD, WA, SA & TAS, with plans for continued future growth

Our mission? To offer unparalleled service and style to all our consumers.

To bring this to life, we are offering access to the biggest brands and best products - and a memorable experience that will set us apart.

Working at JD Sports is a state of mind, an attitude and way of challenging the norm. We do not conform; we create our own path and are elite within our field.

We’re seeking energetic, focused, and passionate individuals to join our team

**THE ROLE**

At JD Sports, we strive for operational excellence. As a Back of House Assistant, you support delivering great customer experiences from the stock room to the selling floor by being fast, accurate, and efficient. You are responsible for receiving, unpacking, processing, organising, labelling, and storing merchandise back of house. You are operationally driven and hold a high attention to detail whilst demonstrating a great level of energy to keep up with the high demand of customers.

As a Back of House Assistant, you are responsible for, but not limited to:

- You will support the Back of House Manager/Supervisor with handling deliveries, maintaining order and tidiness of back of house area, avoiding damage and preventing stock loss
- Assist sales team with product queries and customer requests. This includes collecting requested footwear product styles/sizes with a sense of urgency, delivering them to customers on the shop floor
- Ensure Back of House standards are maintained in line with company expectations
- Ensure products are priced and tagged correctly
- Assist in maintaining standards on the shop floor replenishing stock levels when needed whilst ensuring all size ranges are available
- Work under the guidance and support of your Store Manager and Back of House Management team to achieve KPI’s and targets

**WHAT WE’RE LOOKING FOR**
- Customer service experience within retail, hospitality or like industry
- Experience working in a Back of House or Warehouse environment is favourable, but not essential
- Maintains a positive can-do attitude
- Organisational skills
- Strong operational skills with a high level of attention to detail
- Thrives in a fast paced, ever-changing environment
- An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills
- Strong communication skills, someone who thrives in a team environment
- Flexibility to work various shifts, including weekends and holidays, based on store needs

**WHAT’S IN IT FOR YOU?**
- Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market
- Training and development opportunities to kickstart, evolve and shape your career
- Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
- Access to our attractive staff discount This can also be used for friends and family
- Access to our Employee Assistance Program & Mental Health champions
- One month paid parental leave for full-time employees

We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.

JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated.

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