El1 Assistant Director Executive and Corporate

2 weeks ago

Canberra, Australia Chandler Macleod Full time

As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage an EL1 Assistant Director Executive and Corporate Communications on a contract for 12 months.

**Position Overview**

**Duties & Responsibilities**:
Responsibilities of the role include but are not limited to:

- Contributing to the strategic direction of projects and business improvement initiatives, driving the strategic and coordinated management of targeted communications and engagement activities.
- Building and maintaining relationships with stakeholders through a communications and engagement business partnering model within the Agency, guiding the team with best practice ways to provide advice, quality assurance and support to business areas to meet their communication objectives.
- Leading staff to deliver timely, innovative, efficient and evidence-based communications and engagement strategies, plans, content and activities that support Agency Corporate Plan objectives.
- Using reporting metrics to review the impact of communication and engagement activity and identify opportunities for improvement.
- Preparing high-quality, clear and accessible written content that meets the needs of participants and other audiences and aligns with the NDIS brand.
- Scanning and interpreting a complex government and social landscape to identify and mitigate reputational risks associated with, communication and engagement activities.
- Identifying and mitigate reputational risks associated with communication, engagement and business activities.
- Fostering creativity and innovation in content creation across a range of channels, sharing best practice and new skills in the team.

**Key skills required for role**:

- Relationship management
- Strategic communications advice, planning and development, preferably with an internal focus.
- Team management

**Desirable skills to have for the role**:

- Internal, executive and/or corporate communications strategy planning and content development.

**Capabilities of the role**:
**_Continuous Improvement_**
Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions.

**_Building Customer Relationships_**
Ensuring that the customer’s internal or external needs are met; building productive relationships with high-priority customers; taking accountability for customer satisfaction and loyalty; using appropriate interpersonal techniques to prevent and resolve escalated customer complaints and regain customer confidence.

**_Building Talent_**
Planning and supporting the development of individuals’ knowledge, skills, and abilities so that they can fulfill current or future job responsibilities more effectively.

**_Planning and _**
**_Organizing_**
Establishing an action plan for self and others to complete work efficiently and on time by setting priorities, establishing timelines, and leveraging resources.

**_Coaching_**
Engaging an individual in developing and committing to an action plan that targets specific behaviors, skills, or knowledge needed to ensure performance improvement or prepare for success in new responsibilities.

**_Decision Making_**
Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences.

**_Influencing_**
Using effective involvement and persuasion strategies to gain acceptance of ideas and commitment to actions that support specific work outcomes.

**_Work Standards_**
Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

**_Initiating Action_**
Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.

**Mandatory Requirements**:

- Applicants must be Australian Citizens.

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