Corporate Receptionist

4 weeks ago

Melbourne, Australia Canon Full time

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.

**About the Role**
- Melbourne Location
- 1 Full-time role available
- Great New Career Opportunity

We are seeking a responsible, experienced Corporate Receptionist to join our organisation and client’s expectations. In this position you will be responsible for supervising the support staff, managing all front of house duties, and providing excellent customer service to our client’s internal and external visitors and guests. As the first face our client’s visitors and guest see when they enter their organisations, you must be friendly, informative, and welcoming to all, able to handle questions, complaints, reservations and reporting.

**Main Duties**
- Greeting all clients and visitors to our client’s corporate areas ensuring a welcoming and engaging experience at all times.
- Provide exceptional customer service to all internal & external visitors and guests by engaging promptly to their arrival, answering all queries and directing all guests as required.
- Take ownership and proactively working to resolve any related issues that may occur (e.g. double booking of meeting rooms).
- General corporate concierge and reception duties
- Organisation and maintenance of corporate and meeting room areas
- Maintain databases and update presentations
- Attend to client’s and visitor’s needs
- Maintain office equipment, office supplies and stationary
- Potential Back Up for Reception and Mail Room whilst accepting courier deliveries during the day. Including booking of couriers and taking last minute express post envelopes and Mail to external mail boxes at end of day.
- Perform other ad hoc administration duties as directed by Corporate Services, Service Delivery Managers and Team Leaders

**Key Requirements**
- Minimum 2 years experience as a Receptionist or a related role preferred
- Previous experience in maintaining an intranet site an advantage
- Energetic collaborator, influential communicator, and technology savvy
- Have demonstrated exceptional customer service and problem-solving skills, able to think outside the square.
- Have strong attention to detail with the ability to consistently deliver.
- Have exceptional time management skills and organizational skills.
- Have exceptional verbal and written communication skills
- Be comfortable liaising with various stakeholders across all business units
- We believe in the power of an inclusive & diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance and productivity._
- As an equal opportunity employer, all applicants will be considered. _
- Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work._

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