Gaming Supervisor

2 weeks ago

Parramatta, Australia Parramatta Leagues Club Full time

**We’re for you. We’re for community. We’re for the Eels.**

For nearly 70 years we’ve supported the Eels, our community, our members and our people. And we’ll support you. Just like our humble beginnings, we’ll give you a fair go and support your career development and growth - qualifications optional. Whether at our Dural, Dundas, or Parra location, you’ll experience our fun, vibrant, flexible and empowering culture. And we’re for benefits. Lots of benefits. Of course, we offer competitive salary packages, but that’s only the beginning. Fancy a free lunch? It’s yours We think you’ll love it here. In fact, we think this might even be the highlight of your career - a place you won’t want to leave. Come join us for you, for better, for the best.

**About us**:
Parramatta Leagues Club (PLC) is one of Australia’s most iconic Clubs in the Western Sydney region, strengthened by its sister club Vikings Sports Club (Dundas) and newly amalgamated Dural Country Club. Vikings Sports Club is a real family friendly venue, with great Bistro Meals and Little Vikings, a play area for the young ones. We are passionate about bringing together our community, supporting local causes, and offering welcoming experiences for our members and community by delivering exceptional service.

**About the role**:
**Duties include **but are not limited to**:

- Act as a key adviser to the Gaming Manager, Gaming Operations Manager and Gaming Admin team.
- Assist in the development of the gaming team, ensuring consistency and accuracy with performance management
- Ensure a high level of customer service is being provided to members and guests utilising the Club’s gaming facilities.
- Accurate and timely reporting
- Ensure our venues fulfils its harm minimisation obligations and promoting the measures and procedures with other team members.

**About you**:

- Hold a current RSA, RCG and Advanced RCG
- Demonstrated experience leading a team in a supervisory or management position.
- Strong knowledge of Gaming floor operations
- Ability to work a 7-day rotating roster and have strong availability including overnights and weekends.
- Excellent written and verbal communication skills and the ability to communicate across a range of cultures
- Proficient in Microsoft Office Suite (excel, word, outlook)
- Driver’s licence and reliable car
- Cert IV Hospitality or equivalent in management related discipline (desirable)

**Why you should join Parra Leagues**
- Free tickets to Parramatta Eels home games and discounted Eels merchandise
- Free Onsite parking
- Free Staff meals and soft drink
- Paid Volunteer Day
- A vibrant and healthy staff culture, built on and driven by our SPORT values - Service, Passion, Openness, Respect and Teamwork.
- Quarterly and annual rewards between $500 and $5,000.
- Fun - we work hard and play hard with regular staff social events
- Access to over 300+ retailer discounts
- Ongoing training & development and the opportunity to complete Certificate III in Hospitality

**Our Values**:

- ** Service**:We are here for the benefit of our Members and our Community.
- ** Passion**:We are ambitious, strive for excellence and love what we do.
- ** Openness**:We demonstrate integrity and commitment through transparency and accountability.
- ** Respect**:We are welcoming, inclusive and respectful.
- ** Teamwork**:We are united, collaborative and succeed together
- Parramatta Leagues is an Equal Opportunity Employer_

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