Team Leader

7 months ago

Adelaide CBD, Australia Feros Care Full time

Annual Salary + Super + Salary Packaging PLUS many other benefits
- Comprehensive new starter orientation program and ongoing training options
- Work with a passionate and innovative team of game changers

We’re proud to work in partnership with the National Disability Insurance Agency (NDIA) to deliver Local Area Coordination Services in Northern Adelaide.

**What you’ll be doing in this role**:
As Assistant Service Area Manager in Local Area Coordinator (LAC) services, you will play a central role in providing exemplary leadership, supervision, support and mentoring to the LAC team across our Northern Adelaide region.

**Your work will include**:

- Assist with managing day-to-day operations of the allocated LAC team and provide advisory decision-making support and assisted problem-solving.
- Day-to-day coordination of the regional LAC team to ensure effective and efficient use of personnel to meet community needs.
- Ensure all LACs provide a consistent, holistic, and proactive goal-orientated approach to planning services, to promote personal capacity building, community participation and achievement of participant's chosen lifestyle.
- Ensure excellent customer experience is provided by all staff to create a lasting positive impression.

**Who we’re looking for**:

- Demonstrated experience and understanding of the disability sector.
- Someone with great people skills, passion, and experience leading and growing a self-sufficient, medium sized team through high energy and a commitment to excellence.
- Well developed written and oral communication skills and the ability to read and interpret data to develop and implement sustainable improvements.
- Someone who has lived experience and/or experience caring for someone with a You’ll be adaptable, empathetic, and resourceful and be able to live by our values every day
- Our values are not just words on a wall. They are unique to us and underpin our much bolder vision and aspirations for **YOU **- our clients, residents, participants, customers, and staff.
- ** Game Changers - **We think outside the box and like to explore new ways of doing things. We constantly seek new learning, looking for new opportunities and improvements at every turn.
- ** Culture Shapers -** We need each other to thrive, survive, grow, and be the best version of ourselves. We show our true strength when we collaborate, embrace our diversity, and support one another.
- ** Dream Makers -** Our mission is to truly understand what is important to our clients, to create and deliver an experience that goes above and beyond expectations.
- ** Vibrant Creators -** We are passionate about having fun at work and bringing play into all that we do. We approach work with a positive attitude and energy that is contagious.
- ** Kindness Champions -** We hold kindness at the heart of everything we do. We are generous in sharing knowledge, compassionate in our interactions, open and honest in conversations, and always prioritise supporting our clients and colleagues.

**What we can do for you**:

- Competitive salaries based on the SCHADs award.
- Non-for-profit Salary Packaging (up to the value of $15,899 per annum tax free) and Meal and Entertainment Packaging (up to the value of $2650 per annum tax free) (Part time and Full-time employees)
- Extensive discounts available on everyday purchases, financial tips and services, wellbeing, and wellness programs through our ForME platform
- Extensive training, development, and career opportunities (we will support you to complete additional relevant qualifications and certificates)
- Private Health Insurance Discount (Medibank)
- Employee Referral Program
- Employee Assistance Program (EAP)
- Paid parental leave for eligible employees.
- All technology / equipment provided.
- Dedicated, supportive managers who care about your wellbeing.

**About our culture**:
As a not-for-profit, you can rest assured knowing that we’re always giving right back to those who need it most.

We’re also highly invested in the safety of our team members everything from through COVID safe practices to SOS messaging to support our mobile workforce.

Feros Care acknowledges and pays respect to the Traditional Custodians of this land on which we work.

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