See more Collapse

Customer Delivery Supervisor

1 month ago

Mascot, Australia dnata catering Full time

**Do you want a high-flying career working for the world’s largest air services provider?**

We are seeking a hands-on leader with experience in a similar role to join our airport team in** Sydney **as a** Customer Delivery** **Supervisor** on a **permanent full-time **basis.

**More about this role**:
Reporting to the Customer Delivery Manager, this role is responsible for supervising all aspects of the Customer Delivery Team, and all operations from the catering centre to the aircraft.

**In a nutshell, your main responsibilities are**:

- Coordinate day to day activities associated with labour and aircraft movements, to achieve accurate operational KPI's
- Driving collaboration through systems and processes with internal and external customers to avert delays and ensure service level agreements are met
- Undertake all possible actions to achieve no delays and compliance with the PTS
- Investigate all delays to root cause level and implement any corrective actions or make recommendations
- Support the Departmental Coordinators, Area Leading Hands, and/or Resource Coordinators in managing daily operational variances, and assist with the decision making in operational matters
- Support the management of team performance and provide effective development and coaching to ensure optimum levels of team and individual performance
- Ensure staff compliance with relevant regulatory compliance such as Airside Driving Regulations, Food Safety, AQIS Custom regulations, etc.

**What do you need to be successful in the role?**
- Proven leadership experience in a similar environment
- Experience with customer service, inventory control, and management systems
- Previous success achieving KPI targets and adherence to safety, health, environmental requirements
- Ability to build constructive and effective working relationships in formal and informal networks with internal and external stakeholders
- Ability to energize and align team members to a shared vision, inspiring a climate of high performance
- Demonstrated ability to make decisions and act on initiative
- Proven adaptability to changing environments
- Holder of a HR or MR license
- As you will be working in the Aviation Services industry, you will be required to obtain a clear National Police Check

**What is in it for you?**
- Competitive salary.
- 5 weeks annual leave.
- Be part of a close knit and dedicated team that are committed to excellence.
- Discounts at hundreds of retailers, discounted health insurance, and wellbeing resources including online exercise classes.
- Free onsite parking and meals.

**Your prospective employer**:
Part of the Emirates Group, we are Australia’s largest inflight catering and retail partner, food manufacturing and retail, travel retail technology, and airport lounge management. Chosen by many of the world’s top airlines, we operate 15 catering facilities across 9 cities, employ over 4,000 people, produce over 64 million meals, and service over 246 thousand flights each year.

**Does this role sound perfect for you? If so, we want to hear from you**

To start the journey of joining our corporate team, click the link below and upload your resume, a cover letter that outlines your suitability for the role, and some samples of your work.
- Health insurance

We have other current jobs related to this field that you can find below

  • Customer Delivery Supervisor

    4 weeks ago

    Mascot, Australia dnata catering Full time

    **Do you want a high-flying career working for the world’s largest air services provider?** We are seeking a hands-on leader with experience in a similar role to join our airport team in** Sydney **as a** Customer Delivery** **Supervisor** on a **permanent full-time **basis. **More about this role**: Reporting to the Customer Delivery Manager, this role...

  • Customer Delivery Supervisor

    2 weeks ago

    Mascot, Australia dnata catering Full time

    **Do you want a high-flying career working for the world’s largest air services provider?** We are seeking a hands-on leader with experience in a similar role to join our airport team in** Sydney **as a** Customer Delivery** **Supervisor** on a **permanent full-time **basis. **More about this role**: Reporting to the Customer Delivery Manager, this role...

  • Customer Delivery Supervisor

    2 weeks ago

    Mascot, Australia dnata catering Full time

    **Do you want a high-flying career working for the world’s largest air services provider?** We are seeking a hands-on leader with experience in a similar role to join our airport team in** Sydney **as a** Customer Delivery** **Supervisor** on a **permanent full-time **basis. **More about this role**: Reporting to the Customer Delivery Manager, this role...

  • Customer Delivery Supervisor

    1 month ago

    Mascot, Australia dnata catering Full time

    **Do you want a high-flying career working for the world’s largest air services provider?** We are seeking a hands-on leader with experience in a similar role to join our airport team in** Sydney **as a** Customer Delivery** **Supervisor** on a **permanent full-time **basis. **More about this role**: Reporting to the Customer Delivery Manager, this role...

  • Customer Delivery Supervisor

    3 weeks ago

    Mascot, Australia dnata catering Full time

    **Do you want a high-flying career working for the world’s largest air services provider?** We are seeking a hands-on leader with experience in a similar role to join our airport team in** Sydney **as a** Customer Delivery** **Supervisor** on a **permanent full-time **basis. **More about this role**: Reporting to the Customer Delivery Manager, this role...

  • Customer Delivery Supervisor

    6 days ago

    Mascot, Australia dnata catering Full time

    Do you want a high-flying career working for the world's largest air services provider?We are seeking a hands-on leader with experience in a similar role to join our airport team in Sydney as a Customer Delivery Supervisor on a permanent full-time basis.More about this role:Reporting to the Customer Delivery Manager, this role is responsible for supervising...

  • Customer Service Supervisor

    3 weeks ago

    Mascot, Australia Star Aviation Full time

    **Introduction**: Star Aviation are Australia's most dedicated ground handling service, servicing 19 airline partners across nine airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care! **Description**: As a Customer Service Supervisor, you'll be responsible for overseeing the customer service functions of our...

  • Customer Service Supervisor

    4 weeks ago

    Mascot, Australia Star Aviation Full time

    **Introduction**: Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care! **Description**: The Customer Service Supervisor will be responsible for overseeing the customer service functions of the...

  • Customer Service Supervisor

    7 days ago

    Mascot, Australia Star Aviation Services Full time

    **Introduction**: Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care! **Description**: The Customer Service Supervisor will be responsible for overseeing the customer service functions of the...

  • Customer Service Supervisor

    6 days ago

    Mascot, Australia Star Aviation Full time

    Introduction:Star Aviation are Australia's most dedicated ground handling service, servicing 19 airline partners across nine airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to careDescription:As a Customer Service Supervisor, you'll be responsible for overseeing the customer service functions of our well-known...

  • Supervisor Customs

    2 weeks ago

    Mascot, Australia C.H. Robinson Full time

    **Location**: This role is based in our Mascot, Sydney office, however a **hybrid, flexible work arrangement applies.** **DUTIES AND RESPONSIBILITIES** The duties and responsibilities of this position consists of, but are not limited to, the following: **Team Leadership**: - Actively embrace and promote C.H. Robinson’s EDGE values - Develop team...

  • Airside Driver

    4 weeks ago

    Mascot, Australia dnata catering Full time

    Ready for an exhilarating career with the world's leading air services provider? Join our dynamic Sydney Airport team as a Customer Delivery Driver and experience the thrill of being at the heart of aviation action every day! **Who are we?** We're dnata, Australia's premier inflight catering and retail partner, renowned for our first class services, food...

  • Airside Driver

    6 days ago

    Mascot, Australia dnata catering Full time

    Ready for an exhilarating career with the world's leading air services provider? Join our dynamic Sydney Airport team as a Customer Delivery Driver and experience the thrill of being at the heart of aviation action every day! **Who are we?** We're dnata, Australia's premier inflight catering and retail partner, renowned for our first class services, food...

  • Café Supervisor

    4 weeks ago

    Mascot, Australia Mrs.Fields Bakery Cafe Full time

    This position is responsible for the seamless running of the Cafe in the most efficient and effective manner, delivering the highest possible standards of service, adhere food health & safety standards whilst being proactive in maintaining and/or improving turnover and profitability. Duties & Responsibilities: - Manages the day-to-day Cafe operations -...

  • Outlet Supervisor Oporto's

    4 weeks ago

    Mascot, Australia Cater Care Full time

    Supervisor - Oporto's - Sydney International Airport, Australia Oporto's is a vibrant and dynamic Mexican restaurant chain, renowned for its fresh and delicious cuisine. With a commitment to providing an exceptional dining experience, we are seeking a dedicated individual to join our team as a Full-Time Food & Beverage Supervisor at our Sydney International...

  • Airside Team Member

    3 weeks ago

    Mascot, Australia dnata catering Full time

    Australian aviation is in the midst of the largest ramp up in history. Do you want to help us reconnect Australia with the world? Join our **Sydney airport** team as a Customer Delivery Driver in a **permanent full-time** position. **So, what does a day in the life of a Customer Delivery Driver look like?** As a member of our airside team, you are the face...

  • Airside Team Member

    4 weeks ago

    Mascot, Australia dnata catering Full time

    Australian aviation is in the midst of the largest ramp up in history. Do you want to help us reconnect Australia with the world? Join our **Sydney airport** team as a Customer Delivery Driver in a **permanent full-time** position. **So, what does a day in the life of a Customer Delivery Driver look like?** As a member of our airside team, you are the face...

  • Airside Team Member

    4 weeks ago

    Mascot, Australia dnata catering Full time

    Australian aviation is in the midst of the largest ramp up in history. Do you want to help us reconnect Australia with the world? Join our **Sydney airport** team as a Customer Delivery Driver in a **permanent full-time** position. **So, what does a day in the life of a Customer Delivery Driver look like?** As a member of our airside team, you are the face...

  • Airside Team Member

    4 weeks ago

    Mascot, Australia dnata catering Full time

    Australian aviation is in the midst of the largest ramp up in history. Do you want to help us reconnect Australia with the world? Join our **Sydney airport** team as a Customer Delivery Driver in a **permanent full-time** position. **So, what does a day in the life of a Customer Delivery Driver look like?** As a member of our airside team, you are the face...

  • Airside Team Member

    3 weeks ago

    Mascot, Australia dnata catering Full time

    Australian aviation is in the midst of the largest ramp up in history. Do you want to help us reconnect Australia with the world? Join our **Sydney airport** team as a Customer Delivery Driver in a **permanent full-time** position. **So, what does a day in the life of a Customer Delivery Driver look like?** As a member of our airside team, you are the face...