Care Services Coordinator

4 weeks ago

Perth, Australia Home Instead Full time

Are you passionate about aged care? Ready for a move or to advance your career to the next level?

Key Player - Perth North and South

**Posted**:14th April, 2023
- **Cut off Date**: 30th April, 2023**About Us**:
Home Instead Perth North, South and Southwest is a national provider of high-quality in-home care for older Australians. We help with a range of personal and lifestyle needs while providing welcome companionship. We take personal responsibility for providing the best in-home care and support to meet our client’s needs and we are committed to addressing the individual and national challenges of Australia’s ageing population.

Our workplace culture is very important to us. We have a very approachable and supportive team and we support each other to ensure the best quality service for our clients.

We are currently seeking two new stars to join our team, one based in Mandurah and one in Bunbury, both are full time positions in working from our lovely offices.

**About our Coordinators and the role**:
Our Care Services Coordinators are passionate about the support we provide to our client’s, positively engaging with each individual and their families and ensuring that our support is personalised to what they want it to be.

As Care Services Coordinator you will:

- Manage your own client base, ensuring services being delivered are those of quality
- Visit your clients and families on a regular basis to review the services required
- Complete comprehensive assessments of need and develop care plans in-line with funding allowances to ensure client’s needs are best supported
- Work alongside the rostering team when allocating the best suited CAREGiver for the service, taking into consideration the client’s preferences and tasks required
- Monitor and respond to incoming service feedback reports
- Meet and introduce the CAREGiver to each client’s very first service

**Qualifications & experience**

We are looking for someone who shares our passion for providing exceptional care to our clients, you will have previous and relevant experience of working in aged care with some understanding of Home Care Packages and managing care services.

We do need you to have strong administration skills (Microsoft Office, database experience) and an excellent customer approach. Be an effective communicator and have demonstrated problem solving skills.

The role requires you to be able to work both on your own and as part of a team, be self motivated and be able to multi task in this fast paced role.

**How to apply**:
Please note: We will be commencing with shortlisting immediately. We reserve the right to close the position without notice.

**About Home Instead**
**Perth North & South, South West WA**:
Established in 2008, our Home Instead office is the trusted choice for in-home care and companionship services in Perth North & South & South West WA. We are committed to making a positive difference in the lives of local seniors and their families and we take pride in every aspect of their care to ensure they have access to the best quality care services and support they need to continue living, safely, independently and happily in the comfort of their own home.

Office Locations;
Osborne Park, Mandurah, Bunbury, Clarkson

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