Customer Experience Administrator
7 hours ago
1 Permanent & 1 Fixed Term position available
- Salary from $56,271 plus superannuation
- CBD Office location/ Hybrid working
**Position overview**:
We currently have a full time permanent and a full time fixed term position available, to join our supportive and dynamic Customer Experience Team.
An important and integral role at the VBA, as a Customer Experience Administrator you will be responsible for delivering a positive customer experience by responding to all inbound phone enquiries and supporting practitioners and members of the community who contact the VBA.
**What we are looking for**:
- Experience working in a call centre environment.
- Good verbal and written communication and interpersonal skills
- An ability to build rapport with others in order to understand issues and suggest course of action appropriate to the customers needs.
- Ability to adapt approaches and work to changes in the environment and effectively manage new challenges
VBA Commitment
The Victorian Building Authority embraces a diverse and inclusive culture who work together for the benefit of all Victorians. Our recruitment is best practice and free from bias, we recruit based on merit and equity regardless of age, disability, religion, gender, sexual orientation or cultural background.
**How to Apply**:We require you to upload**:
- A detailed copy of your resume
- A cover letter briefly outlining your relevant experience and what attracted you to the role
**Please note**:
-
Customer Experience Administrator
5 days ago
Melbourne, Australia Veritas Recruitment Full timeLeading Hi-Tech Manufacturing Company - Great culture, great team environment - Career growth and development **The Company** **The Role** Reporting to the Retail Service Manager, you will manage the important customer interface by providing exceptional customer, order and return management service. Your key responsibilities will include: - Provide...
-
Customer Experience Liaison
14 hours ago
Melbourne City Centre, Victoria, Australia Atlam Group Full timeAbout UsAt Veriu Group, we're passionate about connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, creating lifelong travel memories that can't be found in a guidebook. Our brands come from humble beginnings and have over 35 years of history.We operate 25 hotels across Australia through our Punthill...
-
Customer Experience Advisor
14 hours ago
Melbourne City Centre, Victoria, Australia Robert Walters Full timeCompany OverviewThe Robert Walters group is a leading global professional recruitment firm that connects job seekers with top employers. Our client, a respected financial institution, values career progression and provides exciting opportunities for growth.We are seeking a skilled Customer Experience Advisor to join their dynamic team in Melbourne CBD. This...
-
Receptionist/administrator
5 days ago
Melbourne City Centre, Australia HAYS Full timeSeeking professional Administrators interested in Casual and Temporary jobs in Melbourne **Your new role** If you are an organised, friendly and process driven administrator with proficiency in; - Answering phone calls & welcoming guests - Managing diaries, scheduling meetings and booking rooms - Entering data into in house systems General ad-hoc...
-
Administration Officer
3 days ago
Melbourne City Centre, Australia HAYS Full timeJoin an exciting and supportive Local Government Organisation as a Administration Officer!! **Local Government / Administration Officer / Dandenong 3175 / Mon 15 Aug - Fri 30 Jun** **Your new company** Join an exciting Local Government Organisation located in the south eastern suburbs of Melbourne. **Your new role** In your new role you will provide a...
-
Customer Experience
18 hours ago
Melbourne, Australia Scape Full time**WHO WE ARE?** Scape’s vision is to be the Earth’s best living company (so you can see straight off the bat we are a conservative bunch!). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 15,000 students (and are growing) and we don't simply provide a bed and roof; we also provide a...
-
Administrator
5 days ago
Melbourne City Centre, Australia Department of Justice and Community Safety Full timeGreat opportunity to join Forensic Intervention Services in a 12 month Fixed-Term, Full-Time role - Make a positive difference in keeping our community safe - Attractive salary between $73,842 - $89,661 plus superannuation. What does the Forensic Intervention Services team do? Corrections Victoria is part of the Department of Justice and Community Safety...
-
Jira Administrator
18 hours ago
Melbourne City Centre, Australia Ayan Infotech Full timeAyan Infotech has an immediate need for a Jira Administrator to take up an initial 5-month contract in Melbourne, CBD. This contract will provide the opportunity to work in a large-scale enterprise IT environment with a highly experience and competent global IT delivery team. Our client invests millions of dollars in their IT environment, which will allow...
-
Project Administrator
4 days ago
Melbourne City Centre, Australia HAYS Full timePermanent Role, $67K + super Salary, 13 RDO’s annually, Highly varied role, Port Melbourne location **Your new company** This organisation is well known across Australia and locally for their exceptional company culture and supportive workplace. Located in Port Melbourne, they are seeking a Project Administrator to support their Defence/Project team on...
-
Customer Service Representative
4 days ago
Melbourne City Centre, Australia Lendlease Full timeAtherstone by Lendlease is a thriving master planned community on the doorstep of the emerging Cobblebank CBD located in the booming west just 42 kms from Melbourne. - We have an immediate need for a self-driven and committed Customer Service Representative to join our successful Atherstone Sales team.- As the Customer Service Representative, you will...
-
Export Administrator
2 days ago
Melbourne City Centre, Australia HAYS Full timeExport Administrator role located at the Inner suburbs of Melbourne. Your new company Hays are proud to be partnered with this Australian company that exports Australian produce to other countries throughout the world. They are seeking a self-motivated Export Administrator to join their collaborative team located at the inner northern suburbs of...
-
Administration Officer
5 days ago
Melbourne City Centre, Australia Department of Health Full time***: The Administration Officer provides professional high-level administrative support and related services for the Program area. Administration Officer provides a key point of administrative support within the Delivery Program to all program areas. The Administration Officer is a key point of contact for key stakeholders from a diverse range of...
-
Customer Service Officer
3 days ago
Melbourne City Centre, Australia Page Personnel Full timeNewly Created Permanent Role - $60K - $65K Plus Superannuaiton **About Our Client**: Our client is a well-known investment, banking, and brokerage firm who, over the last 10 years have been an expanding name in the marketplace. Through strategic investments and strong leadership decision making our company are now looking to hire a new resource into the...
-
Customer Experience Coordinator
2 hours ago
Melbourne, Victoria, Australia Motorpoint Ltd Full timeMotorpoint Ltd OverviewWe are Motorpoint, the UK's leading omnichannel car retailer of nearly new cars.Delivering Exceptional Customer ExperiencesAs a key member of our team, you will be responsible for ensuring our customers receive an unparalleled level of service throughout their buying experience. This includes delivering fantastic customer service,...
-
Administrator
6 days ago
Melbourne City Centre, Australia HAYS Full timeAdministrator | Permanent full time | Melbourne CBD | $60,000 + Super | Not for Profit **Your new company** *** Work as part of a growing Not for Profit organisation that provides networking, education and government advocacy to designers and builders globally. **Your new role** *** You will be the first point of contact for the organisation and will be...
-
Administrator
3 days ago
Melbourne City Centre, Australia HAYS Full timeOpportunity for an Administrator to join one of Australia's leading building services specialist | CBD Your new company Our client is one of Australia’s Leading Building Services Specialist that provides technical services within the Construction industry. Highly respected in their sector with National offices across Australia Your new role As a...
-
Administration Officer
2 days ago
Melbourne City Centre, Australia Labour Hire Authority Full timeThe Victorian Government established the Labour Hire Licensing Authority (LHA) to introduce a licensing system to regulate the provision of labour hire services across Victoria. The LHA undertakes a range of licensing, compliance and enforcement activities, maintains public registers and conducts research and education in accordance with the Labour Hire...
-
Office Administrator
6 days ago
Melbourne City Centre, Australia Page Personnel Full timeOngoing professional development - Collaborative team environment **About Our Client**: Join a value driven, non for profit organisation who encourage innovation. The passionate team are extremely down to earth and are looking for an office administrator who shares the same strong values as they do. - Undertake the tasks of receiving calls, take messages...
-
Customer Experience Associate
18 hours ago
Melbourne, Australia ABN Group Full time493738 - Melbourne - Administration/Support Service - Customer Service/Call Centre - Full-time (Permanent) **What's on offer?** With a daily focus on customer communication and administrative support, you will thrive in a fast-paced environment. You’ll be driven by our Core Values for Customer Service Excellence: - We care for our customers as we would...
-
Casual Administration Officer
4 days ago
Melbourne City Centre, Australia Court Services Victoria Full timeThe Supreme Court of Victoria is the highest court in Victoria and comprises the Court of Appeal and the Trial Division. The Court deals with major criminal and civil matters, plus appeals against decisions of lower courts. The Supreme Court of Victoria recognises that its people are integral to its ability to meet and exceed community expectations and to...