Retail Assistant Store Manager

7 months ago

Perth, Australia Lindt & Sprüngli Full time

Lindt boasts a culture that's both dynamic and inclusive, seamlessly blending tradition and innovation. Recognizing the brilliance that resides within each employee, we've curated an environment where confidence thrives, risks are embraced, and the courage to challenge norms ignites. This landscape isn't just about today; it's about sculpting the Lindt brand for the delight of future generations.

With a team of over 500 incredible individuals, we're on a journey to unlock potential and spark innovation. We believe in seizing opportunities and fostering ingenious, out-of-the-box ideas. As we cultivate robust connections with our consumers, customers, and each other, we're weaving a global enchantment with every delectable bite of chocolate.

**About the Role**:
We're in search of an enthusiastic and dynamic individual who is ready to weave enchantment through our Retail stores and take the world by storm with the magical fusion of Chocolate and Coffee.

As the Assistant Store Manager, you will support the Store Manager in guiding and mentoring our Lindt Ambassadors to spread the word about the wonders of Lindt by:

- Supporting an energetic team to create meaningful relationships with customers by providing a unique Lindt experience.
- Coaching new employees in how to educate and inform customers on Lindt Chocolate products with passion and in-depth knowledge.
- Visual merchandising strategies and promotional changes
- Assist in developing and leading the team to future successes

**What we would like you to bring**:

- Demonstrated previous customer service experience in a retail or hospitality environment where you have managed your tasks with clear communication, enthusiasm and passion.
- Previous Barista experience desriable
- A passion to Enchant the World with Chocolate
- An ability to grow your local community and drive return sales.
- Strong time management skills, ability to work effectively and independently with deadlines.
- Strong rapport building abilities to assist to lead and coach a team of Lindt Ambassadors

**What we can offer you**:

- An emphasis on a positive environment, allowing career and personal growth, celebrating your achievements and recognising your successes.
- An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently.
- A priority on maintaining a healthy work/life balance.
- A paid day off on your birthday

**Are you ready to Enchant the World with Chocolate? We'd love to get to know you

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