Security Services Techops Engineering, Associate

2 weeks ago

Sydney, Australia JPMorgan Chase Bank, N.A. Full time

**Organization Description**

Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world's important corporations, governments and institutions. You will support solutions that help the bank provide strategic advice, raise capital, manage risk, and extend liquidity in markets spanning over 100 countries around the world.

**Employer Description**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

A continuous improvement mindset as well as partnering with many stakeholders on a daily basis to stay focused on common goals will be required. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment - one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally.

Our Security Services support team is building an exciting financial technology product that exposes bank's proprietary quantitative and technology infrastructure as part of the firm's next generation digital offerings to select clients.

As a Site Reliability Engineer in the Securities Services team, the successful applicant will join a leading entrepreneurial and collegial team within the Asset Manager Platform business that is responsible for the support of this extensive platform and to help and support the development of innovative pricing, risk and trade management tools across all asset classes and financial instruments.

This is an exciting position for a talented and energetic engineer who thrives on new challenges, possesses true entrepreneurial spirit and enjoys working in a fast-paced, client-facing environment.

You will:

- Work on some of the most complex problems at the intersection of two dynamic industries: finance and technology
- Be part of a new business initiative within JPM that will create a significant revenue stream for the firm and influence the commercialization and go-to-market strategy of the service
- Partner closely with our clients (asset managers, hedge funds, investment advisors, investment banks) to understand their needs in order to shape the product roadmap
- Interact with other high-performing teams within JPM to inspire innovation and champion change throughout the bank

**Responsibilities**

This role requires a wide variety of strengths and capabilities, including:

- Degree in Engineering or Computer Science or equivalent experience
- Proficiency in scripting languages to be able to support the live platform
- Strong skills in at least one of the following:

- Complex financial systems
- Databases (Oracle, SQL)
- Distributed systems
- Proficient at Unix / Linux and associated tools
- Cloud computing
- Python, Bash
- SRE/DevOps
- Previous use of monitoring tools
- Experience in ITIL Level 2 type support processes
- Excellent analytical and problem-solving abilities, including network technologies and protocols
- Dedication to team effort - "whatever it takes" multi-tasking and perseverance with cross-functional partners
- Quick learner with strong attention to detail
- Continuous improvement and automation first mindset, including scheduling tools
- Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals
- Ability to quickly and efficiently triage issues with consideration of associated SLAs
- Good level of ITSM knowledge and tooling like ServiceNow and familiarity of other tools like Jira, Confluence, GIT

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to he

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