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Facilities Coordinator

4 weeks ago

Sydney, Australia Avant Full time

About Avant

Avant is Australia’s leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 125 years.

Avant now represents 80,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and practice needs. Building on this heritage, our vision is to be the most trusted professional partner in supporting doctors throughout their lives and careers.

As a mutual organisation, owned by members and run purely for their benefit, our members are at the centre of all we do. As well as providing products and services to our member, we play a broader community role by advocating for improvements in the healthcare system and in quality, safety and professionalism in medicine, through delivering education and research activities.

About Avant
Avant is Australia’s leading medical defense organisation with a proud heritage of protecting Australian medical professionals for over 125 years. It was established by a small group of doctors in 1893, who wanted to “protect themselves from actions arising out of the practice of medicine”.

Avant now represents 82,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and practice needs. Building on this heritage, our vision is to be the most trusted professional partner in supporting doctors throughout their lives and careers.

As a mutual organisation, owned by members and run purely for their benefit, our members are at the centre of all we do. As well as providing products and services to our members, we play a broader community role by advocating for improvements in the healthcare system and in quality, safety and professionalism in medicine, through delivering education and research activities.

The commitment to members and the profession from our ~950 staff has resulted in over 50% of Australia’s doctors choosing to be Avant members, delivered annual revenues of $445 million and net assets of ~$2 billion.

About the Role
This role has varying responsibilities, and you will be working with the Facilities team to provide excellent customer service to all our internal and external customers, as well as looking to optimize the physical aspects of Avant’s premises to ensure a safe, comfortable, functional, and inspiring workspace for all staff, visitors, members, and contractors.
This role is tasked with providing Reception/Concierge coverage, and Facilities administration duties to ensure all aspects of the office run smoothly.
Due to the client facing nature of this role, it is required you wear business attire at all times.

**The principle purpose of the position is to**:
Support all aspects of Avant’s Facilities delivery in a timely, efficient, and friendly manner by:

- Coordinating repairs, cleaning, and maintenance
- Providing Reception coverage as required
- Ensuring compliance with health and safety regulations
- Monitoring and reporting duties
- Processing of invoices and contracts
- Event co-ordination / catering orders

Key Challenges
- Prioritizing tasks
- Making sure all documentation and administrative processes are kept up to date

**Key Accountability for the role includes**:

- Provide engaging and efficient Customer Service to all stakeholders through timely, friendly, informative written and verbal communication to facilities requests and queries:

- Co-ordinate the provision of planned and reactive maintenance services including but not limited to air conditioning, security, lighting, power, plumbing and other facilities management services.
- WH&S focus for Facilities operational infrastructure.
- Maintain accurate records to facilitate data review and process improvements.
- Ensure contractors are compliant with WH&S requirements/ Public Liability.

**To be successful**:

- Previous experience in workplace facilities and reception management
- Well organised
- Good ability to influence constructively
- Collaborative and a team player
- Possess financial and commercial acumen
- Excellent attention to detail
- Practical
- Reporting

Why work at Avant?
- Discount of 25% on Private Health Insurance and free Salary Continuance Insurance.
- We value our people by offering an inclusive workplace with flexible work, career development and internal mobility opportunities.
- Our flexible working arrangements are designed to enable genuine work-life balance.
- Your development is our priority, and we have a variety of learning and development programs that will support you in your career.
- We offer support to our people via Employee Assistance Program (EAP), Health and Wellbeing programs, Tertiary Education Sponsorship and Support.
- We have a diverse and connected work environment where your contribution and ideas will be valued and respected and make a real difference to the l