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Client Service Supervisor
4 months ago
**Job no**: 529205
**Work type**: Full time
**Location**: Sydney
**Categories**: Trades and Services
Every ISS employee, or “placemaker,” is part of both a diverse team and global community of colleagues where different skills, personalities, and life choices are acknowledged and celebrated as part of a positive, inclusive environment. ISS teams come together to care for clients and colleagues, championing talents and uniting with trust in a place open to the true self.
- ISS IS A PLACE TO BECOME WHAT YOU WANT_
ISS is a global workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive, and enjoyable - delivered to high standards by people who care.
- ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER_
With over 485,000 employees throughout 46 countries ISS is a company of belonging.
**_ ” Connecting People and Places to Make the World Work Better”._**
**About the Role**:
With people and relationships, being the centre of all that we do, we currently have an opportunity to be part of our team. We are seeking a **Client Service Supervisor **to join our team
You will be responsible in assisting day to day operation needs for your area and clients to ensure the teams are delivering the most effective cleaning services. You will demonstrate sound understanding of cleaning operations, utilise your strong administration and financial skills, whilst also delivery service excellence to all external and internal stakeholders.
**Role Responsibilities**:
- Manage frontline employees’ rosters, pays and cleaning practices
- Liaise with the Client and our Employees on a regular basis
- HSE experience in toolbox talk and risk assessment
- Professional presentation and customer service focus
- Ability to develop and maintain strong working relationships
- Working knowledge of work health and safety
**Minimum Criteria**:
- Experience in cleaning operations
- Experience with supervising team members
- Already hold or prepared to obtain a Certificate IV in Asset Maintenance
- Ability to work productively with limited supervision in a team environment or alone
- Must hold a driver licence
- Exceptional communication and technology skills
- Can do attitude and willing to jump in to ensure service delivery is achieved where required
**So, what is in it for you?**
Joining our team means surrounding yourself with talented, driven professionals who are passionate of what they doing.
- Attractive salary + super + car + fuel
- Onsite parking is available
- Opportunities to develop your career within our global organisation
- Access to staff discounts with partner companies
- You will form and develop an enormously successful team who outperform year on year
This position requires you to be able to hold and maintain satisfactory employment screening, such as a Working with Children and Government Clearance.
**Advertised**: 17 Mar 2023 AUS Eastern Daylight Time
**Applications close**: