Guest Service Agent or Supervisor
5 days ago
**Job description**
- Your new workplace: _
Unforgettable experiences, stylish design and personalised service makes The Sebel Melbourne Moonee Ponds the perfect place to stay - and the perfect place to work.
Join a great, collaborative, supportive team this is recognized for delivering the highest level of customer service.
Our focus is to provide our team with work life balance in a supportive work environment with the opportunity to learn new skills and develop your career. Flexible work hours with an immediate start available.
Opened in Nov 2019 we are a non-quarantine hotel that remained open throughout the lockdowns.
The hotel is a Franchise of Accor Hotels - the largest hotel chain in the world.
Located in the heart of vibrant Moonee Ponds the hotel consists of 97 apartment style rooms, small event space and large bar/restaurant.
PRIMARY RESPONSIBILITIES
- Working a rotating shift based on the needs of the business.
- Providing our guests with a positive 'Customer Journey'
- Take incoming accommodation and restaurant enquiries.
- Accurate inputting of reservations
- Ensuring customer satisfaction and resolving outstanding issues to ensure repeat business
- Develop and maintain guest/client relationships
- The ability to work independently and as part of a team.
BENEFITS FOR YOU:
- Flexible working hours
- Access to staff rates at Accor Hotels world-wide
- Easily accessible via public transport
- Food and beverage discounts in the hotel
- Training and development
- Experienced management to mentor you and develop your skills
This role is suited to someone currently working as a Guest Services Agent looking for a more diverse role and the opportunity to learn new skills.
Please note only successful applicants will be responded to
**Job Types**: Full-time, Part-time, Permanent, Casual
**Salary**: $21.00 - $34.00 per hour
**Benefits**:
- Employee discount
- Employee mentoring program
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Flexible hours
- Monday to Friday
- Morning shift
- Overtime
- Public holidays
- Rotating roster
- Weekend availability
Supplemental pay types:
- Overtime pay
- Penalty rates
-
Reservations Agent or Supervisor
5 days ago
Moonee Ponds, Australia The Sebel Melbourne Moonee Ponds Full timeYour new workplace: Unforgettable experiences, stylish design and personalised service makes The Sebel Melbourne Moonee Ponds the perfect place to stay - and the perfect place to work. Join a great, collaborative, supportive team this is recognized for delivering the highest level of customer service. Our focus is to provide our team with work life balance...
-
Restaurant Supervisor
3 days ago
Moonee Ponds, Australia Zeus Street Greek Full timeLead a passionate and high-performing team culture - Competitive salary package - Flexible rosters and working hours - Good work-life balance - Growth Opportunities - Fun and busy environment **Zeus Street Greek** is here to change fast food and change the culture. An exciting opportunity now exists for a hospitality professional to be a part of the Zeus...
-
Supervisor - Moonee Ponds
4 months ago
Moonee Ponds, Australia Specsavers Pty. Ltd. Full timeTwo FREE pairs of glasses per year! - Guaranteed career progression with paid upskilling - Supportive Employee Assistance and Wellbeing Programs **Location**: Moonee Ponds **Employment Term**:Full time **Benefits & Perks** - Flexible roster for work-life balance - Two FREE pairs of glasses per year - Birthday & Volunteer leave - 30% off Family & Friends...
-
Yomg Casual Front of House Supervisor
4 days ago
Moonee Ponds, Australia YOMG - Yo My Goodness Full time**YOMG Moonee Ponds **is now seeking a **Casual Supervisor **to join our team! Applicants must be: - available to work standard business hours plus nights & weekends - self - motivated & hands on - experienced in cash handling & POS - experienced in leading & building large teams, with proven past work history - trustworthy with glowing references - a...
-
Bartender
6 months ago
Moonee Ponds, Australia 33ampmcaferestaurant Full timeBAR & CAFE CREW - KEY RESPONSIBILITIES - Serve our valued guests with enthusiasm - Providing table service and taking orders - Serve cocktails, beers and world class wines and spirits - Making barista quality coffee - All whilst following ELRA policies, guidelines and procedures. SKILLS AND EXPERIENCE - Must have bar experience - Must have own reliable...
-
Op Shop Supervisor
4 months ago
Moonee Ponds, Australia Uniting Vic.Tas Full time**Retail Award Level 4 position (Inc. weekend penalty rates)**: - **Part-time (0.6 FTE), permanent position based at our Moonee Ponds Op Shop**: - **Be a part of the Op Shop opening in late 2024** **About the role**: Join our team and **ov**_ersee the day-to-day operations_**_ of our newly established (coming in late 2024) Op Shop in Moonee Ponds....
-
Building Attendant
7 months ago
Moonee Ponds, Australia Community Help Co Full time**Role Details** **Our day to day duties will include but not be limited to**: - Deliver excellence in customer service. Acknowledge and greet all residents and guests with utmost courtesy. - Support and assist the Building Manager. Oversee common areas. Report any asset issue, breakdown, or problems to Building Manager. - Provide help and assistance to...
-
Property Manager
2 days ago
Moonee Ponds, Australia National Affordable Housing Consortium Full timeWe are a social value enterprise providing affordable housing through dynamic community-based partnerships. Driven by our mission to increase supply, we continuously strive to make a difference. When we place new tenants into an affordable rental, or help our families achieve their dream of home ownership, we are proud to be part of something...
-
Lifeguards
4 months ago
Moonee Ponds, Australia Belgravia Health & Leisure Group Pty Ltd Full time**VIC, Queens Park Outdoor Pool - Moonee Ponds 3039** - Multiple Casual and positions available - Free facility access - Enjoy a great work / life balance with mornings, evenings and weekend shifts This is a great opportunity for qualified lifeguards who value water safety and love working with people. **The Role** We are currently looking for...
-
Ppt Home Care Aged Care Support Worker
7 months ago
Moonee Ponds, Australia RDNS Your Choice Home Care Full timeAre you someone who loves older people? Are you passionate about providing companionship, assistance, and making a difference in people's lives? If so, we have a rewarding opportunity for you! **Position: PPT Support Worker** **Location: Moonee Ponds, Victoria** **Type: Permanent Part Time** **What We're Looking For**: - Availability between Monday to...
-
Behaviour Support Practitioner
4 months ago
Moonee Ponds, Australia Better Rehab Full timeFully flexible hours to give you freedom to work the way you want - Realistic KPIs with lucrative bonus structure and remuneration package - Individualised clinical supervision and career development pathways **Make a bigger difference, join Better Rehab in Moonee Ponds** **About Better Rehab** Better Rehab began with a vision: to provide **better**...
-
Assistant, Hospitality
4 months ago
Waurn Ponds, Australia Deakin University Full time**Job no**: 562958 **Work type**: Full-time **Location**: Geelong - Waurn Ponds **Categories**: Hospitality, Customer Service - Based at our Geelong, Waurn Ponds Campus - Full-time and fixed-term until 20/02/2026 - HEW 3 $64,729 - $72,534 + 17% Superannuation **Why work with us?** At Deakin you will have access to benefits such as a variety of leave...
-
Assistant Property Manager
4 days ago
Moonee Valley, Australia Pennisi Real Estate Full timePennisi Real Estate Essendon is the longest established Real Estate Agency in Moonee Valley and is committed to the very highest standards of ethics and client care. The role is ideally suited to someone who has had great client care and customer service introduction... The rest we can train you on! Our ever-improving systems are designed to allow our team...
-
Cleaner
7 months ago
Waurn Ponds, Australia gforce employment + recruitment Full timeAbout the Role Our Client has a Student Residence that aims to provide a friendly, secure and harmonious Christian community for students who are studying at tertiary institutions in Geelong. Students from all over the world stay at residence and many find it to be a rewarding and satisfying experience. Our Client is looking for a casual cleaner 1 day on a...
-
Casual Receptionist
4 months ago
Waurn Ponds, Australia Deakin University Full time**Job no**: 563774 **Work type**: Casual **Location**: Geelong - Waurn Ponds **Categories**: Administration, Hospitality **Casual Hourly Rate**:HEW 1 ($37.49 + superannuation) **Employment Type**:Casual **Location**: Geelong Waurn Ponds Campus **About the Role**: Join our reception team to deliver an exceptional customer experience to all guests, from...
-
Wedding & Event Sales Manager
7 months ago
Waurn Ponds, Australia Mt Duneed Estate Full time**About Us** Mt Duneed Estate is a premier hospitality venue in Greater Geelong for weddings and events. Our objective is to provide all guests with an experience like no other. Our professionalism, care and customer service are second to none and we would love you to join the team! **Role** We are seeking an experienced Wedding and Event Sales Manager to...
-
Team Leader
7 months ago
Waurn Ponds, Australia Pillow Talk Australia Full time**Introduction**: Thanks for considering embarking on a journey with Pillow Talk! We call it a journey because for many of our colleagues that’s exactly what it’s been. Whether you’re interested in a horizontal or vertical career path, the opportunities at Pillow Talk are abundant - not even the sky is the limit. By way of brief introduction, we are a...
-
Platypus Assistant Store Manager
7 months ago
Waurn Ponds, Australia Platypus Full timeSince 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life goes beyond shoes. We believe it’s what you do in them that truly counts. So stay out late. Wake up early. Walk there, run back. Stand tall and be a champion in...
-
Platypus Assistant Store Manager
4 days ago
Waurn Ponds, Australia Platypus Full timeSince 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life goes beyond shoes. We believe it’s what you do in them that truly counts. So stay out late. Wake up early. Walk there, run back. Stand tall and be a champion in...