Job Coach

2 weeks ago

Toowoomba, Australia atWork Australia Full time

Company Description

atWork Australia is a leading national provider and delivers Disability Employment Services on behalf of the Australian Government. We are proud to have strong partnerships with employers to help drive employment opportunities for all Australians across five states. We have helped secure employment for thousands of Australians with disability since 2003. We prepare and support clients with disability, injury, illness, and disadvantage towards gaining sustainable and ongoing employment.

We believe WORK IS FOR EVERYONE

**Job Description**:
Our team work with clients to identify their goals and aspirations, build skills and job-readiness, and coach them through interviews and into employment - as well as work with prospective employers to support and help them realise the benefits of employing a diverse workforce. In short, the team’s approach is to support a person in the way that most helps them transform their life.

As a Job Coach, you will be responsible for the successful placement and transition of clients into sustainable employment and/or education, providing a high quality, individually tailored service, promoting atWork clients to both local and national employers and contributing to the site's overall Star Ratings performance.

A Job Coaches day looks like:

- Contact 1:1 or group appointments to encourage, motivate and case manage clients through appropriate activities and ensuring mutual obligations are met
- Placing clients into sustainable long-term employment by revere marketing to potential employers and referring to your employer employment teams’ vacancies
- Ensuring all activity is appropriately recorded, documented, and adheres to compliance and/or contractual requirements.
- Striving to surpass your KPI’s monthly

**_ Experience the Job Coach Role _**_here_**

**Qualifications**:

- Demonstrated experience working in a fast-paced customer service environment like hospitality, retail, customer service, sales or similar
- Excellent communication skills both written and verbal
- Exceptional organisational and time management skills
- Strong interpersonal skills & the ability to build rapport effectively
- Hold a current driver's licence

Additional Information
**To be considered for this role, you must**:

- be kind, empathetic, culturally aware
- be passionate, strategic thinker and driven individual who is results oriented
- be willing to help clients identify their skills, abilities in order to gain ongoing and suitable employment
- be willing to complete a Criminal History Check
- be able to obtain a Working with Children Check

**What we will give you**:

- Ongoing career growth, development, and national opportunities with the access to a range of learning opportunities, including individual training, and mentoring.
- Opportunity to complete a Certificate IV in Employment Services *conditions apply.
- Access to a range of benefits including discounts for health insurance, Employee Assistance Program, ability to purchase additional leave, roadside assistance and paid parental leave.

**Experience in Employment Services is not essential as long as you are meeting the above criteria and see yourself doing an exceptional job in this role.**

**You are welcome here.**
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. When you join MedHealth, we want you to bring your whole self to work - and we value your unique contribution.

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