Job Coach

2 weeks ago

Toowoomba City, Australia atWork Australia Full time

**Company Description**
atWork Australia is a leading employment services provider working with Australians living with disability, injury, health condition or those who require additional support, across the nation. We empower our clients, supporting them to build better working lives.

To do that, we work with people to identify their goals and aspirations, build skills and job-readiness, and support them through interviews and into employment. We also work with prospective employers to ensure their needs for recruiting new team members are met. In short, our approach is to support a person in the way that best helps them transform their life, in pursuit of our belief that work’s for everyone.

We believe WORK IS FOR EVERYONE

Our team work with clients to identify their goals and aspirations, build skills and job-readiness, and coach them through interviews and into employment - as well as work with prospective employers to support and help them realise the benefits of employing a diverse workforce. In short, the team’s approach is to support a person in the way that most helps them transform their life.

As a Job Coach, you will be responsible for the successful placement and transition of clients into sustainable employment and/or education, providing a high quality, individually tailored service, promoting atWork clients to both local and national employers and contributing to the site's overall Star Ratings performance.

A Job Coaches day looks like:

- Contact 1:1 or group appointments to encourage, motivate and case manage clients through appropriate activities and ensuring mutual obligations are met
- Placing clients into sustainable long-term employment by revere marketing to potential employers and referring to your employer employment teams’ vacancies
- Ensuring all activity is appropriately recorded, documented, and adheres to compliance and/or contractual requirements.
- Striving to surpass your KPI’s monthly

**_ Experience the Job Coach Role _**_here_**
**Qualifications**
- Demonstrated experience working in a fast-paced customer service environment like hospitality, retail, customer service, sales or similar
- Excellent communication skills both written and verbal
- Exceptional organisational and time management skills
- Strong interpersonal skills & the ability to build rapport effectively
- Hold a current driver's licence

**Additional Information** To be considered for this role, you must**:

- be kind, empathetic, culturally aware
- be passionate, strategic thinker and driven individual who is results oriented
- be willing to help clients identify their skills, abilities in order to gain ongoing and suitable employment
- be willing to complete a Criminal History Check
- be able to obtain a Working with Children Check

**What we will give you**:

- Ongoing career growth, development, and national opportunities with the access to a range of learning opportunities, including individual training, and mentoring.
- Opportunity to complete a Certificate IV in Employment Services *conditions apply.
- Access to a range of benefits including discounts for health insurance, Employee Assistance Program, ability to purchase additional leave, roadside assistance and paid parental leave.

**Experience in Employment Services is not essential as long as you are meeting the above criteria and see yourself doing an exceptional job in this role.
**You are welcome here.**

Our fast-growing team of more than 3,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.

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