Library Services Support Officer

3 weeks ago

Southport, Australia St Hilda's School Full time

St Hilda’s School is one of Australia’s leading PP-12 Anglican Day and Boarding Schools for girls, located on the Gold Coast. With an enviable reputation of excellence in girls’ education and world class facilities, the School has a long history of outstanding academic achievement, based on strong Anglican Christian values. It is committed to excellence in the education of girls and to maintaining a safe and supportive environment for children and young people.

Applications for the following permanent position are sought to commence in Term 1 2023.

**Library Services Support Officer
**Full Time, Term Time
**Monday to Friday
**8.00am - 4.00pm**

St Hilda’s School seeks to appoint a Library Services Support Officer whose primary role is to provide support and service to staff, students and the general school community. The Library Services Support Officer works closely with Library Assistants as part of a service team providing assistance to the School Librarian (Middle Senior Campus) and Head of St Hilda’s Learning Institute by providing library service, technical and administrative support needed for the library to function.

**Selection Criteria
**Skills, Knowledge and Experience**
- Assisting students and staff locate library resources for assessments through the use of specific library resources such as books and databases
- Reshelve, shelf check and maintain resources (including covering and labelling)
- Promote resources assisting with library and collection displays (physical and digital), reviews and materials ensuring the library is an inviting and comfortable space
- Ensure spaces are clean and tidy
- Supervision of students as required
- Assistance with library initiatives and activities
- Assisting with room and AV bookings if required
- Opening and closing of the library resource centre
- Operation and maintain Library AV and IT equipment
- Use library software system
- Accessioning, cataloguing and processing new resources
- Provide regular feedback to Library and Information Officer on the type of assistance requested by teachers and students and recommend enhancements to services to maximise efficiency
- Assist School Librarian and Heads of Faculty with classroom activities
- Assist with events such as Book week, author visits and clubs if directed
- Assist with creation of library procedures as needed
- Assist School Librarian and Head of St Hilda’s Learning Institute with weeding and stocktaking
- Make collection development recommendations and contribute to the list of recommended books to purchase for the main collection
- Generate overdue notices for students and staff
- Liaise with IT Department and Maintenance on equipment as required
- Supervision and training of staff in all lower levels in the absence of the School Librarian

**Qualifications & Requirements**
- Minimum Certificate III or Diploma Level - Library and Information Services essential
- Previous work in a school or university environment highly regarded
- Excellent Mac environment knowledge (Mac OSX, Pages, Keynote)
- Use of Office 365 tools and resources
- Experience using acquisitions module of Oliver Library Management system highly regarded
- Database entry experience essential - TASS experience an advantage
- Current Blue Card, First Aid, CPR or willing to obtain prior to commencement
- ** This role must be performed on school campus due to front facing customer service element with students and staff**

As a prospective member of the St Hilda’s Community, you must be willing to support the Code of Conduct and the stated values and Anglican Ethos of the School and be willing to have your name submitted to the Anglican Church’s Professional Standards Register.

  • Ao3 Service Officer

    2 months ago

    Southport, Australia DFP Recruitment Services Full time

    **Job description**: Our State Government client is currently seeking experienced Service Officers to join their busy team to start on 29th April 2024 through to 30th June 2024 with a possible extension. **The role**: As a Service Officer in their busy call centre, you will handle both inbound and outbound calls with individuals and corporations to recover...

  • Service Officer

    1 month ago

    Southport, Australia Davidson Group Services Full time

    **About the Company** Davidson are a preferred supplier for the government sector and have strong partnerships within local, state and federal government. We are currently recruiting experienced AO3 Call Centre Consultants, to commence a temporary contact located in the heart of the Gold Coast - Southport! **About the Role**: As a Call Centre Consultant,...

  • A03 Service Officer

    3 weeks ago

    Southport, Australia DFP Recruitment Services Full time

    **Job description**: Our State Government client is currently seeking experienced Customer Service Consultants to join their team on a temporary basis for 3 months with a possibility of extension. **The role**: As a Customer Service Consultant in their busy call centre you will handle both inbound and outbound calls with individuals and corporations to...

  • A03 Service Officer

    3 weeks ago

    Southport, Australia DFP Recruitment Services Full time

    **Job description**: Our State Government client is currently seeking experienced Customer Service Consultants to join their team on a temporary basis for 3 months with a possibility of extension. **The role**: As a Customer Service Consultant in their busy call centre you will handle both inbound and outbound calls with individuals and corporations to...

  • A03 Service Officer

    2 weeks ago

    Southport, Australia DFP Recruitment Services Full time

    **Job description**: Our State Government client is currently seeking experienced Customer Service Consultants to join their team on a temporary basis for 6 months with a possibility of extension. **The role**: As a Customer Service Consultant in their busy call centre you will handle both inbound and outbound calls with individuals and corporations to...

  • A03 Service Officer

    3 days ago

    Southport, Australia DFP Recruitment Services Full time

    **Job description**: Our State Government client is currently seeking experienced Customer Service Consultants to join their team on a temporary basis for 3 months with a possibility of extension. **The role**: As a Customer Service Consultant in their busy call centre you will handle both inbound and outbound calls with individuals and corporations to...

  • Service Officer A03

    2 weeks ago

    Southport, Australia FINDMEA Full time

    **Location**: Southport **Type**: Temporary **Post Date**: Mon Feb 13 05:49:57 2023 **Ref**: 200012459 **Service Officer A03** - Rate of $44.49 + Super - Brand New Offices in Southport - Starting in March 2023 - Monday - Friday 8:00 - 17:00 - Full Training Provided Our client, a major Qld Government Department is seeking multiple Service Officers to be...

  • Service Officer A03

    1 month ago

    Southport, Australia FINDMEA Full time

    **Location**: Southport **Type**: Temporary **Post Date**: Mon Mar 13 22:18:41 2023 **Ref**: 200012459 **Service Officer A03** - Rate of $44.49 + Super - Brand New Offices in Southport - Starting in April 2023 - Monday - Friday 8:00 - 17:00 - Full Training Provided Our client, a major Qld Government Department is seeking multiple Service Officers to be...

  • Service Officer A03

    2 months ago

    Southport, Australia FINDMEA Full time

    **Location**: Southport **Type**: Temporary **Post Date**: Fri Jan 13 06:05:50 2023 **Ref**: 200012459 **Service Officer A03** - Rate of $44.49 + Super - Brand New Offices in Southport - Starting in February 2023 - Monday - Friday 8:00 - 18:00 - Full Training Provided Our client, a major Qld Government Department is seeking multiple Service Officers to...

  • Customer Service Officer

    2 months ago

    Southport, Australia FINDMEA Full time

    **Location**: Southport **Type**: Temporary **Post Date**: Wed Mar 27 22:31:04 2024 **Ref**: 200015406 **Customer Service Officer A03** - Rate of $44.49 + Super - Brand New Offices in Southport - Starting end of April 2024 - Available to work Monday - Friday 8:00-18:00 (rotating shifts) Our client, a major Qld Government Department is seeking multiple...

  • Client Liaison Officer

    2 weeks ago

    Southport, Australia DFP Recruitment Services Full time

    **Job description**: We are seeking a number of experienced **Client Liaison Officers** for our Queensland State Government client based in Southport. In this role you will support operations functions associated with the administration and management of fines through excellent client service delivery via various mediums including telephone, in writing,...

  • Client Services Officer

    1 month ago

    Southport, Australia Whitefox Recruitment Full time

    **Are you an administrative professional with a knack for customer service, looking for an opportunity to shine within the thriving building industry?** Our client, a dynamic and innovative company, is eagerly searching for a client Services Officer to enhance their team. This full-time, ongoing role is not just a job - it’s a lifestyle, set against the...

  • Client Liaison Officer

    3 days ago

    Southport, Australia Davidson Group Services Full time

    **AO3 Client Liaison Officer** **About the Role**: Davidson are a preferred supplier for the QLD State Government and are currently recruiting experienced Call Centre Consultants. There is a potential of multiple opportunities available based in the heart of the Gold Coast. If you are a vibrant, enthusiastic call centre professional we would love to hear...

  • Executive Support Officer

    2 months ago

    Southport, Australia Page Personnel Full time

    6 Month Ongoing Contract - Potential to go Permanent **About Our Client**: Our Client is a well-respected University dedicated to learning, leadership, and innovation. - Provision of high level administrative support to the Vice President including following up on actions arising out of meetings, initiating and drafting correspondence, managing requests for...

  • Customer Service Officer

    2 months ago

    Southport, Australia BGIS Full time

    **The Role** Using a flexible and adaptable approach, the responsibilities of the **Customer Service Officer **include the following: **Responsibilities**: - Answer incoming calls from clients. - Answer inquiries. - Lodging work requests using the nominated CMMS. - Handle complaints. - Ensure that work costs are completed within the approved cost limits. -...

  • Administration Officer

    1 week ago

    Southport, Australia Icon Holdings Services Full time

    **Administration Officer (Medical Administration) - Icon Cancer Centres Gold Coast** - **Fast Paced **Medical Administration Role within a Large, Friendly and Supportive Team - Competitive Remuneration and an Opportunity to **Make a Real Difference**: - **Permanent Full-Time **Position (38 Hours p/w) - No weekends or late nights! - Work Across our 2 Icon...

  • Customer Service Officer A03

    2 months ago

    Southport, Australia FINDMEA Full time

    **Location**: Southport **Type**: Temporary **Post Date**: Mon Aug 14 23:12:14 2023 **Ref**: 200014211 **Customer Service Officer A03** - Rate of $44.49 + Super - Brand New Offices in Southport - Starting 25th September 2023 - Monday - Friday 8:00 - 17:00 - Full Training Provided Our client, a major Qld Government Department is seeking multiple Customer...

  • Disability Support Worker

    3 weeks ago

    Southport, Australia Lutheran Services Full time

    Our **Trinity** service based on the **Gold Coast **currently has **casual positions** for creative, motivated people to deliver group activities and individualised support to people with disability. **About the role**: You will: - Deliver creative group activities - Assist people to achieve their goals - Work in a creative, supportive environment - Build...

  • Support Worker

    3 weeks ago

    Southport, Australia Real Community Services Full time

    **About Us** Real Community Serviceswas established in January 2006 and now provides thousands of personal support hours per week to hundreds of people with disability, acquired brain injury or neurological conditions by focusing on empowering and improving their lifestyles. At Real Community Services (RCS) we provide experienced, quality services to...

  • Academic Support Officer

    6 days ago

    Southport, Australia Griffith University Full time

    Company Description **At Griffith University we believe in, strive for and celebrate the remarkable** We are known for our high impact research, outstanding student experience, our commitment to social justice and our welcoming environment. We rank in the top 2% of universities worldwide and we’re proud of our remarkable achievements, of our people and...