Operations Support Manager, Resorts

4 weeks ago

Adelaide Region SA, Australia Discovery Parks Full time

Be part of the growth of a South Australian success story
- Full time, permanent position, based in Adelaide CBD
- Fun, energetic and open culture with great discounts for you and your family

**About Us**

The G’day Group comprises three leading Australian tourism brands in Discovery Parks, G’day Parks and loyalty program G’day Rewards. Employing more than 2,200 people Australia-wide, G’day Group has a truly national footprint of over 300 holiday parks, including 85 fully owned and operated parks and Resorts. The largest park network in the country, we’re about authentic Australian holiday experiences and inviting all Aussies to say g’day to more of Australia.

We’re on a journey of growth and evolution to reshape the industry, offering the best customer

millions of guests and we are the co-custodians of some of the country’s most treasured places; a privilege we don’t take lightly. With eyes on domestic and regional tourism like never before, we are building a passionate, adaptable, high-performance team to create holiday memories that put a smile in every g’day.

**The Role**

Reporting to the Senior Regional Operations Manager, Resorts this role will support a significant portfolio of accommodation businesses, that cater to a diverse customer base.

Responsibilities include:

- Support properties to ensure manning is controlled to budget and meets the demand of the business
- Establish a regular rhythm to coach and train staff in efficient rostering patterns
- Support the creation and delivery of the food and beverage menus - their content, quality and fit for property
- Take a hands on approach to staff coaching, assist staff to achieve goals, both quality and commercial
- Work with the properties to ensure a commercial approach, including cost-of-goods, revenue generation and inventory control across all outlets
- Direct properties to make use of reporting, and other analytics to produce better business outcomes and focus on the front-end of the business
- Drive and support the delivering of special projects

**About You**

To be successful in this role, you will have proven experience leading multi-site operations and remote teams ideally within the tourism/hospitality. Your naturally upbeat and open style will fit our cultural values and will help you champion change and continuous improvement across our resort properties.

Skills and Attributes:

- Commercially minded with experience in Tourism, Food & Beverage and Experience highly desirable
- Multi-site operations experience in hospitality, tourism, retail operations or similar commercial fields. Currently a General Manager, Operations, Area Manager or similar
- Commercial and highly results orientated using financials, analytics and trends to prioritise focus to positively impact P&L outcomes across a range of assets
- A record of success founded on attracting and developing top talent and a commitment to quality outcomes

**Benefits**
- Health and Wellbeing - Flexible and hybrid working arrangements / Employee Assistance Program / Discounted private health cover / BeWell Training Program / Weekly yoga and walking group / Free annual flu vaccinations
- Leave Policies - Parental leave / Volunteer leave / Study leave
- Professional Development - Leadership programs / Support of external training courses / Reimbursement of professional memberships
- Employee Savings - Discounted accommodation and experience rates / Salary packaging / Discovery partner discounts/ Free G’day Rewards membership / Loyalty recognition benefits

Our ESG statement

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to growing with care through supporting our people, giving back to the communities we operate in, and protecting our environment.

Video

  • Operations Support Manager, Resorts

    2 weeks ago

    Adelaide Region SA, Australia Discovery Parks Full time

    Be part of the growth of a South Australian success story Full time, permanent position, based in Adelaide CBD Fun, energetic and open culture with great discounts for you and your familyAbout UsThe G'day Group comprises three leading Australian tourism brands in Discovery Parks, G'day Parks and loyalty program G'day Rewards. Employing more than 2,200 people...

  • Area Human Resources Manager

    4 weeks ago

    Adelaide Region SA, Australia Stamford Hotels & Resorts Full time

    **Job No**: STAM20230802 **Location**: Adelaide About Stamford Hotels and Resorts Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio...

  • Area Human Resources Manager

    2 weeks ago

    Adelaide Region SA, Australia Stamford Hotels & Resorts Full time

    Job No:STAMLocation: AdelaideAbout Stamford Hotels and ResortsStamford Hotels and Resorts, a part of the Stamford Group, manages the Group's portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of premium commercial...

  • Conference & Events Operations Manager

    4 weeks ago

    Adelaide Region SA, Australia Marriott Hotels Resorts Full time

    **Job Description**: **Job Number** 23155912 **Job Category** Event Management **Location** Adelaide Marriott Hotel, One Marriott Drive, Adelaide, Australia, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **Position Summary**: - Responsible for managing all event & meeting spaces,...

  • Food and Beverage Team Leader

    3 weeks ago

    Adelaide Region SA, Australia Stamford Hotels & Resorts Full time

    **Job No**: SGA20032023 **Location**: Adelaide About Stamford Hotels and Resorts Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel portfolio consist of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of...

  • Food and Beverage Team Leader

    2 weeks ago

    Adelaide Region SA, Australia Stamford Hotels & Resorts Full time

    Job No:SGALocation: AdelaideAbout Stamford Hotels and ResortsStamford Hotels and Resorts, a part of the Stamford Group, manages the Group's portfolio of luxury premium hotels located in Australia. The hotel portfolio consist of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of premium commercial...

  • Reservations Agent

    2 weeks ago

    Adelaide Region SA, Australia Stamford Hotels & Resorts Full time

    Job No:SPALocation: AdelaideAbout Stamford Hotels and ResortsStamford Hotels and Resorts, a part of the Stamford Group, manages the Group's portfolio of luxury premium hotels located in Australia. The hotel portfolio consist of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of premium commercial...

  • Conference & Events Operations Manager

    2 weeks ago

    Adelaide Region SA, Australia Marriott Hotels Resorts Full time

    Job Description:Job Number Job Category Event ManagementLocation Adelaide Marriott Hotel, One Marriott Drive, Adelaide, Australia, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementPosition Summary: Responsible for managing all event & meeting spaces, ensuring the team is providing service excellence to engage and...

  • Hotel Manager

    2 weeks ago

    Greater Adelaide SA, Australia Stamford Hotels & Resorts Full time

    **Job No**: STAM2024051356 **Location**: Adelaide, South Australia Hotel Manager About Stamford Hotels and Resorts Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of nearly 1800 rooms and over 1000 employees. In addition to the hotels,...

  • Human Resources Business Partner

    3 weeks ago

    Adelaide Region SA, Australia Stamford Hotels & Resorts Full time

    **Job No**: SPA110823 **Location**: Adelaide About Stamford Hotels and Resorts Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of...

  • Guest Service Representative

    4 weeks ago

    Adelaide Region SA, Australia Stamford Hotels & Resorts Full time

    **Job No**: SPA140423 **Location**: Adelaide About Stamford Hotels and Resorts Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel portfolio consist of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of...

  • Human Resources Business Partner

    2 weeks ago

    Adelaide Region SA, Australia Stamford Hotels & Resorts Full time

    Job No: SPA110823Location: AdelaideAbout Stamford Hotels and ResortsStamford Hotels and Resorts, a part of the Stamford Group, manages the Group's portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of premium...

  • Hotel Manager

    2 weeks ago

    Greater Adelaide SA, Australia Stamford Hotels & Resorts Full time

    Job No:STAMLocation: Adelaide, South AustraliaHotel ManagerAbout Stamford Hotels and ResortsStamford Hotels and Resorts, a part of the Stamford Group, manages the Group's portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a...

  • Food and Beverage Manager

    3 weeks ago

    Greater Adelaide SA, Australia Stamford Hotels & Resorts Full time

    **Job No**: SPA25012024 **Location**: Adelaide Join the team at Stamford Plaza Adelaide | Food & Beverage Manager About Stamford Hotels and Resorts Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of nearly 1800 rooms and over 1000...

  • Guest Service Representative

    2 weeks ago

    Adelaide Region SA, Australia Stamford Hotels & Resorts Full time

    Job No: SPA140423Location: AdelaideAbout Stamford Hotels and ResortsStamford Hotels and Resorts, a part of the Stamford Group, manages the Group's portfolio of luxury premium hotels located in Australia. The hotel portfolio consist of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of premium...

  • Assistant Night Manager

    2 weeks ago

    Greater Adelaide SA, Australia Stamford Hotels & Resorts Full time

    **Job No**: STAM2024030102 **Location**: Adelaide About Stamford Hotels and Resorts Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia and New Zealand. The hotel portfolio consist of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group...

  • Hotel Manager

    2 weeks ago

    Greater Adelaide SA, Australia Stamford Hotels & Resorts Full time

    **Job No**: STAM2024053522 **Location**: Adelaide, South Australia Hotel Manager **Location**: Adelaide South Australia Join the Executive Team at Stamford Grand Adelaide as our Hotel Manager About Stamford Hotels and Resorts Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in...

  • Assistant Night Manager

    2 weeks ago

    Greater Adelaide SA, Australia Stamford Hotels & Resorts Full time

    Job No:STAMLocation: AdelaideAbout Stamford Hotels and ResortsStamford Hotels and Resorts, a part of the Stamford Group, manages the Group's portfolio of luxury premium hotels located in Australia and New Zealand. The hotel portfolio consist of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of...

  • Food and Beverage Attendants

    2 weeks ago

    Adelaide Region SA, Australia Stamford Hotels & Resorts Full time

    Job No:SGALocation: AdelaideAbout Stamford Hotels and ResortsStamford Hotels and Resorts, a part of the Stamford Group, manages the Group's portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of premium commercial...

  • Food & Beverage Manager

    2 weeks ago

    Greater Adelaide SA, Australia Stamford Hotels & Resorts Full time

    **Job No**: STAM2024032522 **Location**: Adelaide Food & Beverage Manager **Location**: Adelaide South Australia Join the team at Stamford Plaza Adelaide | Food & Beverage Manager About Stamford Hotels and Resorts Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The...