Onboarding Representative Telco

**ABOUT THE ROLE**

We seek a passionate individual with exceptional communication skills to join our telecommunications business in our **Derrimut** **office **as an **Onboarding Representative**. In this role, you can expect to facilitate strong relationships between our Construction Partners and Downer stakeholders, support projects from a compliance perspective, and achieve organisational and business objectives.
- Your day-to-day tasks will include, but are not limited to:_
- Ensure all subcontractor training, certifications, and tickets are compliant and up to date during onboarding.
- Update subcontractors' profile information in internal systems to maintain the confidentiality and accuracy of the national subcontract register.
- Identify and report on current subcontractors' compliance and non-compliance. Ensure that all subcontractors meet the prequalification requirements.
- Generate reports, such as headcount reports, training reports, and compliance reports, for the subcontractors.

**ABOUT YOU**
- Previous work experience in an internal customer service role and exposure to a fast-paced office environment.
- Experience in a compliance focussed environment is desirable but optional.
- Excellent computer skills, including Microsoft Office at an intermediate level.
- Strong professional written and verbal communication skills.
- Ability to work well under pressure and to juggle multiple tasks simultaneously.

**WHAT WE OFFER**
- A highly supportive, team-orientated organisation with a hybrid work structure.
- Competitive remuneration with a significant ASX-listed company.
- Access to professional and personal L&D programs.
- A suite of health and wellness benefits and initiatives, including EAP Beyond Blue.
- Retail discounts with major retailers, Dell, Good Guys, Samsung, Specsavers & ANZ.

**Downer** is a leading provider of end-to-end **Technology and Communications** service solutions and offers integrated civil construction, wireless, electrical, fibre, copper and radio network deployment capability. As we continue our evolution of growth and innovation, the best people are critical to our success in supporting our customers and catering to market demands.