People Connect Lead

2 weeks ago

Melbourne City Centre, Australia Transurban Full time

Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads.

About the role

People are at the heart of our success, so we prioritise what matters most to create an environment where our people can thrive.

As the People Connect Lead, you’ll be responsible for delivering people services across the employee lifecycle. You’ll lead a team of People and Culture (P&C) Operations Specialists to ensure a strong operational excellence and continuous improvement culture. While also leading initiatives and projects that enhance the team’s service offering and ultimately creating an enhanced people experience.

Day-to-day, you will:

- Deliver seamless, quality operational services, ensuring your team is able to provide accurate and timely advice to employees and people leaders across the business.
- Develop talent, you will have a strong focus on coaching and mentoring, fostering knowledge share, confidence and a desire to continuously improve within your team.
- Enable and embed self service, you’ll play a key role in shaping and implementing improved ways of working to ultimately deliver a positive employee experience.
- Build effective relationships with People and Culture and the broader Transurban community, working closely and collaboratively with (but not limited to) Payroll, Talent Acquisition, Remuneration and Benefits, Continuous Improvement and technology teams.
- Drive design of and project manage implementation of solutions and services to refine processes, improve efficiency, increase effectiveness and enhance people experience of People Connect and P&C.
- You’ll be excited by the broad exposure on offer, with the chance to contribute to key transformational initiatives across the broader P&C team.

This role will suit someone with a curious mind and transferrable skills and experiences, including:

- Key to your success will be a continuous improvement mindset, helping our P&C function deliver best practice people services.
- Broad HRIS / HCM systems exposure, with a strong preference for Workday HCM.
- Strong Generalist Human Resources / P&C exposure (full employee lifecycle) with formal qualifications in a related discipline viewed favourably.
- Relevant experience as a leader of teams, ideally formed in a complex, holistic operations environment with a focus on providing a tailored and adaptable service offering.
- An in-built customer service ethos, having gained prior experience in a role/s that required quick thinking, potentially in a service centre / service orientated corporate function.
- You’ll be approachable and adaptable, liaising with stakeholders at all levels, and won’t be afraid to provide coaching and to educate when appropriate.
- You’ll thrive in a fast paced environment, consistently demonstrating high levels of drive and energy to deliver whilst problem solving complex issues and challenges.
- You’ll demonstrate great communication and engagement skills - you will be able to bring together people from across the business and won’t be afraid to have difficult conversations.With a career at Transurban, you’ll enjoy a range of benefits, including:

- A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year.
- 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well.
- Learning and development opportunities to support your career interests.
- Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more.
- Share offers and insurance benefits.
- Social activities, community give-back programs and paid volunteer days.

We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience - whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.

**Job Type**:
Permanent

Closing Date:
22-Feb-2024 0:00

Please note: The closing date reflects the time zone of the Primary Location for this job posting.

Primary Location:
Melbourne CBD & Inner Suburbs Melbourne VIC

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