Energy Specialist, Retail X
2 weeks ago
Start date 22 APR
- Salary + annual performance based bonus
- Melbourne based
**Delivering good energy starts from within**
It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through cleaner energy and customer solutions. We’re always looking for better ways to deliver for our customers - and for our people.
**About the role**:
Taking full responsibility for all issues that you come across, you’ll provide efficient and effective front office support including facilitating service order initiation, change and status updates. While supporting our builders, you will also represent Origin when liaising with distributors, meter providers and external service providers.
**Why this role matters**:
- We’re at the forefront and the main point of contact for all our builders and it will be your core responsibility to go to the ends of the earth to keep our builders impressed and excited about Origin Energy being their energy supplier.
- Our Builders Energy Specialists hugely shapes the builder journey. We are looking for people who will actively look for ways in which we can improve the builder/customer experience and not be afraid to speak up.
**What will you bring?**
- Demonstrated ability to use sound commercial judgement to improve customer experiences, taking into consideration risk and regulatory frameworks and acting within delegation of authority.
- Ability to interpret information and data to understand customer queries and solve problems
- Able to identify opportunities for business improvement and initiate change requests through working group functions to improve business processes.
- Quick learner with the ability to adapt to new tools and technologies.
- A strong work ethic - A role in Retail is very fast paced and can be challenging at times. We’re looking for people who can deal with challenging situations and who are responsible for their own future by working extremely hard to achieve their goals.
**So, why join us?**
- 3 week training, ensuring you’ll be fully trained in every aspect of the customer experience
- Discounted Origin products benefits for employees, including Electrical, Gas and Internet offers
- Hybrid working environment, opportunity to connect with your team in our CBD office while working from home a couple of days a week
- Competitive salary + annual performance bonus + performance based reviews
- Origin 360 Electric Vehicles (EV) employee subscription offers a fantastic range of EVs, with flexible month-to-month plans and no lock-in contract.
- Free and confidential counselling for employees and family members.
- A great high energy team, that encourages interesting, rewarding, and engaging work
**Origin - Where good change happens**
At Origin, we’re powered by people who believe in creating change.
Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we’d love to hear from you.
Please note unsolicited CVs from agencies will not be accepted.
**_Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future._
-
Energy Specialist, Retail X
2 weeks ago
Melbourne, Australia Origin Energy Full timeNot your typical contact centre role! - Come join us now as we build Retail X - a new, exciting part of Origin - Melbourne based **Working for us** At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions. Every person that works with us helps us reach that goal. If you bring good energy to Origin,...
-
Energy Specialist, Retail X
3 days ago
Melbourne, Australia Origin Energy Full timeProvide outrageous service to Origin business customers - Excellent training within a supportive, inclusive environment - Melbourne based **Working for us** At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions. Every person that works with us helps us reach that goal. If you bring good energy to...
-
Energy Credit Specialist
2 weeks ago
Melbourne, Australia Origin Energy Full timeNot your typical contact centre role! Help us build Retail X - Excellent training provided within a supportive team environment - Melbourne based **Working for us** At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions. Every person that works with us helps us reach that goal. If you bring good...
-
Energy Specialist, Retail X
7 days ago
Melbourne, Australia Origin Energy Full timeSalary + annual performance based bonus/review - Hybrid working - 2 days per week in office - Melbourne based **Delivering good energy starts from within** It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through cleaner energy and customer solutions....
-
Energy Sales Specialist
4 weeks ago
Melbourne, Australia Origin Energy Full timeNot your typical contact centre role! - Come join us now as we build Retail X - Melbourne based **Working for us** At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions. Every person that works with us helps us reach that goal. If you bring good energy to Origin, you’ll get it in return. A...
-
Energy Sales Specialist
4 weeks ago
Melbourne, Australia Origin Energy Full timeNot your typical contact centre role! - Come join us now as we build Retail X - Melbourne based **Working for us** At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions. Every person that works with us helps us reach that goal. If you bring good energy to Origin, you’ll get it in return. A...
-
Energy Specialist, Retail X
5 days ago
Melbourne, Australia Origin Energy Full timeSalary + annual bonus + performance review + overtime available - Ongoing learning & development opportunities, continuous improvement culture - Melbourne based **Working for us** At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions. Every person that works with us helps us reach that goal. If you...
-
Energy Specialist, Retail X
2 weeks ago
Melbourne, Australia Origin Energy Full timeSupport Origin's Business customers - Salary + annual bonus + performance reviews - CBD location, close to public transport. Melbourne based **Working for us** At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions. Every person that works with us helps us reach that goal. If you bring good energy to...
-
Energy Specialist, Retail X
2 weeks ago
Melbourne, Australia Origin Energy Full timeSupport Origin's Business customers - Salary + annual bonus + performance reviews - Melbourne based **Working for us** At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions. Every person that works with us helps us reach that goal. If you bring good energy to Origin, you’ll get it in return. A...
-
Energy Specialist, Retail X
3 weeks ago
Melbourne, Australia Origin Energy Full timeSalary + annual bonus + performance review + overtime available - Ongoing learning & development opportunities, continuous improvement culture - CBD office 5 mins walk from Parliament Station, Melbourne based **Working for us** At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions. Every person that...
-
Energy Specialist, Retail X
3 days ago
Melbourne, Australia Origin Energy Full timeSalary + annual bonus + overtime available - Rotating roster | Working hours 8am - 11pm Mon - Sun - Melbourne based **Delivering good energy starts from within** It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through cleaner energy and customer solutions....
-
Energy Sales Specialist, Retail X
4 days ago
Melbourne, Australia Origin Energy Full timeSalary + sales commission + overtime available - CBD office, 5 min walk from station | hybrid working, 2 days per week in office - Melbourne/Adelaide based **Working for us** At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions. Every person that works with us helps us reach that goal. If you bring...
-
Energy Specialist, Retail X
3 weeks ago
Melbourne, Australia Origin Energy Full timeDeliver end to end customer service, always strive go above & beyond - Hybrid working environment, 2 days pw in the office - Melbourne based, start date 15th April **Delivering good energy starts from within** It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition...
-
Energy Specialist, Retail X
5 days ago
Melbourne, Australia Origin Energy Full timeSalary + annual bonus + performance review + overtime available - Ongoing learning & development opportunities, continuous improvement culture - Victoria based **A great Origin opportunity** Together we’re powering a cleaner, smarter energy future for Australia and beyond, always looking for better ways to deliver for our customers - and for our...
-
Energy Specialist, Retail X
2 weeks ago
Melbourne, Australia Origin Energy Full timeSalary + annual bonus + performance review + overtime available - Ongoing learning & development opportunities, continuous improvement culture - Melbourne based Build your career at Origin and see where it takes you - it could be a new role, a new location or a higher level of responsibility. **Check out this great opportunity at Origin.** **About the...
-
Energy Sales Specialist, Retail X
2 weeks ago
Melbourne, Australia Origin Energy Full timeSalary + sales commission + overtime available - CBD office, 5 min walk from station | hybrid working, 2 days per week in office - Melbourne based, 21st August 2023 start date **A great Origin opportunity** Together we’re powering a cleaner, smarter energy future for Australia and beyond, always looking for better ways to deliver for our customers - and...
-
Energy Sales Specialist, Retail X
2 weeks ago
Melbourne, Australia Origin Energy Full timeSalary + sales commission + overtime available - CBD office, 5 min walk from station | hybrid working, 2 days per week in office - Melbourne based, 21st August 2023 start date **A great Origin opportunity** Together we’re powering a cleaner, smarter energy future for Australia and beyond, always looking for better ways to deliver for our customers - and...
-
Energy Specialist
2 weeks ago
Melbourne, Australia Origin Energy Full timeSupport Origin's large multi-site Business customers - Salary + annual bonus + performance reviews - CBD location, close to public transport. Melbourne based **Working for us** At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions. Every person that works with us helps us reach that goal. If you...
-
Energy Credit Specialist
3 weeks ago
Melbourne, Australia Origin Energy Full timeSalary + annual bonus + performance based reviews - CBD location, 5 min walk from Parliament station - Melbourne based **Working for us** At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions. Every person that works with us helps us reach that goal. If you bring good energy to Origin, you’ll get...
-
Energy Specialist
4 days ago
Melbourne, Australia Origin Energy Full timeRotating roster | Working hours 8am - 11pm Mon - Sun - Be part of our inaugural Broadband team - Melbourne based, start date 1st July **Delivering good energy starts from within** It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through cleaner energy and...
