Waiting Staff

3 weeks ago

Albert Park, Australia Manhattan Hospitality Recruitment Full time

Our client is managing a well-known café & dining venue in Carlton, Melbourne and is searching for multiple waiting staff.
- Able to prepare all Food and beverage mise-en-place duties prior to service
- Able to provide a warm welcome and fond farewell to the guests
- Greet guests according to the standards to ensure superior service
- Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests
- Possess good knowledge of a different kind of silverware
- Set up the restaurant according to the table plan, cover layout and standards defined by the hotel's management
- Make sure all assigned duties prior to service are completed
- Attend service briefings prior to each meal period
- Know the restaurant menu and Specials of the day
- Greet and seat guests
- Offer Menu and Wine List and attend to napkins
- Take Food and Beverage orders
- Serve Food and Beverage orders
- Check and clear Waiter’s station during and after service
- Bringing food from kitchen to the guest ensuring accuracy and timeliness
- Handle all guest complaints in a professional manner
- Clear soiled silverware and any other operating equipment to designated wash-up/storage area
- Able to generate the final bill from the POS system and offer to guest settlement
- To clear and re-set tables according to instructions
- To clean all soiled linen to the designated area
- Report any theft or damages to Manager/ Assistant Manager
- Report to Restaurant Manager/ Assistant Manager before completion of the shift
- Help other areas of the restaurant such as answering telephones and completing financial transactions
- Able to report for duty punctually, wearing a correct and clean uniform and name badge at all times
- Able to have a complete understanding of the Restaurant’s operating policies

**Skills**:

- Have good interpersonal skills
- Have good communication skills
- Eye for detail
- Must be efficient and speedy
- Able to stand for long periods
- Basic computer knowledge
- Familiar with operating POS (Point of sale) systems

**Job Types**: Full-time, Part-time, Casual
Part-time hours: 15-40 per week

Schedule:

- Shift work

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