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People and Culture Assistant Advisor

4 months ago

Alexandria, Australia Ampol Full time

**Permanent Full time**:

- **Location: Alexandria, Sydney NSW | Hybrid working**

**About Ampol**

We are proud of our heritage. We have been powering better journeys for all Australians for over 100 years. As Australia’s very own fuel brand we are committed to making those journeys easier by meeting Australia’s needs at every step with the care and service we all deserve. And, as we grow, we continue to evolve, to ensure we have low carbon solutions that will meet the needs of our customers well into the future.

We are proud to be an endorsed employer of choice for women by WORK180. To understand more about how Ampol’s policies, benefits and how we support our people, check out some key female leader career stories on the Work180 website.

**About the role**

**Key responsibilities**:

- Act as the initial point of contact for queries through inbox and/or phone, including triaging and allocation of queries across People Hub team
- Provide advice, clarification and support to managers and employees
- Support the broader People & Culture team in managing their process to alleviate volume
- Suggest improvements to People Hub processes, procedures and systems, including self-service content
- Work collaboratively to ensure seamless service delivery across the P&C Group and business

**About you**

You will be a customer centric individual who thrives in fast paced environment. You will have experience in systems, compliance, coordination and administration. You will have a continuous improvement mentality and enjoy linking in with relevant stakeholders to improve processes.

**Key skills and experience**:

- Experience within P&C, Recruitment or Payroll at an Administrator or Coordinator level
- Experience with high volume P&C or Payroll transactional environment
- Experience with understanding and interpreting basic HR policies
- Excellent verbal and written communication skills with a customer focus
- High level of attention to detail and accuracy in written and numerical skills
- Intermediate - Advanced Microsoft Office skills and proficient in navigating web based systems

**Our benefits**
- **Our total remuneration is competitive. **This is across base salary, a performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars
- **We are flexible**. Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
- **Remote Working**:Support for up to 3 months remote international working (conditional to 5 days paid leave for every 30 days of remote work.
- **We value recognition.** We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
- **Career development and learning opportunities** including LinkedIn Learning and other tailored training solutions.
- **Paid Parental Leave**:

- **BabyCare Package**:

- financial and flexible support for parents transitioning back to work.
- **Need some wheels?** Novated Lease options are available.
- Invest in your future with the **Employee Share Scheme**:

- **Leave Options - **Up to 6 weeks annual leave and additional Wellbeing leave days.
- **Care for your Community. **Spend one paid day a year volunteering with one of our Ampol Foundation partners.
- Check out our benefits and policies on the Work180 website.

**Applications close Friday 26 April 2024.