CRM Reporting

1 month ago

Docklands, Australia bp Full time

Location
- Australia - Docklands
- Travel required
- No travel is expected with this role
- Job category
- Marketing
- Relocation available
- This role is not eligible for relocation
- Job type
- Professionals
- Job code
- RQ061551
- Experience level
- Intermediate

Job summary

**Entity**:
Customers & Products
**Job Family Group**:
Marketing Group
**Job Summary**:
bp is reimagining energy for people and our planet.

We provide heat, light and mobility to customers worldwide. We’re fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too - working across our industry to improve people’s lives.

Join us and you’ll be part of a highly connected, digitally focused, agile team that develops inventive ways of increasing our role in our customers’ lives.

To make this transition, we’re looking for a CRM Reporting & Insights Analyst to join our AsPac CRM Marketing team. In this role, you’ll be instrumental in supporting the CRM team through target audience curation and segmentation, along with the creation and ongoing management of campaign and business performance reporting.

**Key responsibilities**:

- Working with the data team to identify future opportunities that will improve bp’s offerings to our customers
- Collaborate with the external CRM agency to deliver data-driven campaigns
- Own the development of post-campaign analysis for BP Rewards and AA Smart Fuel data-driven campaigns
- Translate data and analysis into written reports, presentations and dashboards for internal partners
- Interpret results to enable the business to leverage insights to maximise value

**About you**:

- 5+ years' proven experience with commercial campaign or marketing analytics experience
- Formal qualifications in Statistics, Business Systems or a related field
- Demonstrated experience in developing business/commercial performance reporting
- Proficiency in SQL, Adobe Campaign and/or Salesforce Marketing Cloud - highly advantageous
- Advanced/Intermediate user with Excel

**Why join us?**

It’s crucial to us that the differences we see in the world around us are reflected in our workplace. Who you are is what counts, not where you’re from or how you live your life. At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others

**Travel Requirement**

No travel is expected with this role
**Relocation Assistance**:
This role is not eligible for relocation
**Remote Type**:
This position is a hybrid of office/remote working
**Skills**:
**Legal Disclaimer**:
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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