Area Conference and Events Manager

1 week ago

Gold Coast, Australia Accor Apartments & Realty Full time

We are Accor, a world leader in the hospitality industry represented in 110 countries and over 5,000 hotels globally. Placing people at the heart of what we do with more than 300,000 hospitality experts, nurturing passion for service and achievement beyond limits. Building on the strength of our teams, we personalise expert solutions to break new ground and reimagine hospitality to inspire new ways to experience the world.
Purpose
Reporting to Director of Conference & Events, the Area Conference & Events Manager is responsible for delivering a high performing Conference & Events Sales team across Gold Coast & New South Wales region. This role will focus on proactive lead generation, maximising commercial outcomes, and engaging C&E Team to deliver outstanding guest experiences; establishing Accor as a preferred Conference & Event partner.
Primary Responsibilities
- Support the Conference & Events Director in meeting performance metrics, contributing to the success of C&E and MICE sectors
- Drive Business Development through proactive account management and targeting new accounts in key market segments to grow revenue
- Promote ALL Meeting Planner as a loyalty and conversion tool, conducting site inspections and presenting to potential clients
- Collaborate with Regional Teams and property-based account managers to manage nationally and regionally overseen accounts, securing more business
- Monitor Market Trends and competitor activity, leveraging insights to develop competitive strategies and negotiate favourable rates
- Ensure Seamless Operations by working closely with operational teams, ensuring systems are in place for customer service excellence and repeat business

Skills and Experience
- Confidently communicate ideas, build strong client relationships, and negotiate favourable terms with various stakeholders
- A strategic mindset with a solid grasp of business principles, making sound decisions that align with mid to long-term goals
- Excel in relationship management, skilfully navigating complex stakeholder environments and leveraging networks for business development
- Keep up with industry trends and market intelligence, using insights to maintain a competitive advantage
- Demonstrate effective leadership by mentoring and inspiring teams while collaborating with regional and operational groups to drive success
- Remain adaptable and embrace change, using problem-solving skills and entrepreneurial drive to seize new opportunities

Accor Benefits
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

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