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Administrative Officer

1 month ago

Frankston, Australia Monash Health Full time

Job Requisition ID: 3729
- Legal Entity: Monash Health
- Location: Frankston, VIC, AU, 3199
- Employment Type: Part Time Fixed Term
- Posting Date: 24 Feb 2025

**Monash Health is a great place to work**

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage.

To see first-hand what our colleagues think about working here, take a look at the following short videos**:monashhealth.org/careers**.

Does helping others give you job satisfaction?

Part-time, fixed term position till 31 December 2025

8.30 - 5.00pm, Wednesday’s and Friday’s at our Frankston location

**About ELMHS**

ELMHS provides a range of mental health services to pregnant mothers, infants, children, adolescents, and their families within the Southern Region.

The organisational and clinical model has been developed to provide mental health care that is flexible and responsive to the individual and developmental needs of the perinatal to adolescent populations and their families. As such, this model will support the provision of integrated mental health care for young people, guided by consistent, service-wide protocols and principles of care.

**About the Role**

An exciting opportunity has become available for an enthusiastic Administration Support Officer to join our team at Early in Life Mental Health Service (ELMHS). Your need for variety and to be busy will make this the ideal role for you. This role will give you the opportunity to provide exceptional front line customer service to our clients and families and support the CORE team at our Frankston site. You will work with a team of busy mental health professionals to provide reception and administration support using a wide range of systems and databases, including registering and maintaining client information.
- Providing excellent Customer Service to clients, families, staff and other stakeholders
- Supporting the Information Management needs of the Service including data entry and health information management
- Completing Operational Tasks to support the day-to-day operations of the Service

**About You**

You are a genuinely passionate and caring person who is highly committed to delivering exceptional customer service. As a clear communicator you can build rapport easily with others and work well within a team. You are a proactive, experienced healthcare administrator who can work effectively in an autonomous role, and prioritising workloads comes naturally to you. You are skilled at juggling a busy switchboard and working in a hospital environment doesn’t faze you. You are able to maintain and demonstrate integrity, compassion, accountability, respect and excellence.

**You have**:

- Administrative experience _(experience in a mental health setting is desirable)_
- Excellent customer service and communication skills
- Proven organisational skills and can work autonomously
- Demonstrable ability to manage a range of administration responsibilities across a number of areas
- A quality focus whilst ensuring work is completed within the required timeframes
- Ability to travel to all Monash Health Sites
- Standards in thoroughness, accuracy and speed

**Benefits of working at Monash health**:
Salary packaging

On-site fitness centre

On-site subsidised car parking

Monthly ADO’s (full time only)

Access to private health insurance, salary packaging and industry banking at competitive rates.

For a confidential discussion and to explore the opportunity further, please call Rachel on 8572 3768

**Position Description can be**found here**

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

**How to Apply**

Applications will be screened upon receipt and selection activity may commence prior to the closing date.

**Applications close: 10 March 2025