Service Desk Analyst

2 weeks ago


Melbourne, Australia Sharp & Carter Full time

Expand your experience across BAU and project work
- Based in Mulgrave supporting multiple Melbourne sites
- Contract role with a view to extend

**This is a 3 month contract role for a Service Desk Analyst** reporting to the Service Delivery Manager supporting a workforce of 500+ employees (and growing).

As a member of the Service Delivery Team, you are the primary point of contact for all users for IT as well as users of the online ordering system.

**Responsibilities include**:

- Respond to customer inquiries promptly, courteously and efficiently.
- Configure and provide assistance for end-user devices such as laptops, desktops, and mobiles.
- Assist in the Installation, configuration and maintenance of all IT equipment.
- Administration in an Active Directory and Azure AD hybrid environment.
- Visit multiple sites to provide guidance and support for users face to face and online.

**You will also have experience supporting**:

- Microsoft Windows 10 / 11.
- MS Office 365 - Outlook, Excel, Word, PowerPoint, One Note and One Drive.
- MS Teams.
- Microsoft 365 cloud-based environment (Azure AD, Exchange and Intune).
- Active Directory
- Fresh Service

If you have exceptional customer service skills then we would love to hear from you.


  • Service Desk Analyst

    4 weeks ago


    Melbourne, Australia ASPECT Studios Full time

    Melbourne **First posted**: May 16, 2023 **Job ID**: Service Desk Analyst - Melbourne ASPECT Studio’s growing technology team are seeking a Service Desk Analyst to provide exceptional end-user and operational support to our national and international studios. Located in Melbourne, this position is perfect for an IT professional seeking broader exposure...


  • Melbourne, Australia Australian Bureau of Meteorology Full time

    APS Level 5, Ongoing - $76,783 - $83,683 + 15.4% super - Melbourne The Bureau of Meteorology is seeking a qualified IT Service Desk Analyst to provide Level 1 Information and Communications Technology (ICT) technical support - Nationwide (including Bureau remote offices) based out at the Bureau's Melbourne office as part of a team spread across multiple...


  • Melbourne, Australia Corptec Technology Partners Full time

    **About Corptec** - Corptec Technology Partners is an international player in the areas of business transformation and organizational performance. Our diversified client portfolio includes Australia’s best and brightest in FinTech, Retail, Telco, and Government organizations. We’re urgently hiring an **IT Service Desk Analyst** to join our client. As a...


  • Melbourne, Australia Certus Recruitment Group Full time

    **Digital Service Desk Analyst** **Melbourne CBD** **92-105k Salary + Super + Benefits** Our enterprise-level client, a recognised name, is experiencing growth throughout Australia. Due to their ongoing commitment to excellence and their large digital transformation, they have an immediate opening for a Digital Service Desk Analyst to be based in Victoria,...


  • Melbourne Eastern Suburbs, Australia Robert Half Full time

    Deliver excellent customer service whilst providing IT support to end-users in a professional setting. **The Company** *** **The Role** Reporting to the Service Desk Manager, the Service Desk Analyst is responsible for providing IT support to various end-users in a collaborative, team-based environment. Key responsibilities include: - Administering the...


  • Melbourne, Australia Head Office St Kilda Rd Full time

    **Permanent Full Time Position**: - **Friendly and supportive work culture** Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people? Our IT department at Healthscope's head office has a vacancy for an enthusiastic and motivated individuals to work alongside...

  • Service Desk Analyst

    4 weeks ago


    Melbourne City Centre, Australia Empire Careers Full time

    Contact Name : Shane Driver Contact Phone : 07 3231 1214 Location : Melbourne CBD Job Type : Contract Job Salary : $40 - $47 per hour ** Contract role - Service Desk Analyst - Melbourne ** **The company** **We are partnering with a global law firm to recruit an experienced Service Desk Analyst - 3 month initial contract. This role is looking for...

  • Service Desk Analyst

    4 weeks ago


    Melbourne, Australia Australian Health Practitioner Regulation Agency (AHPRA) Full time

    **Job no**: V13054 **Work type**: Fixed Term Full Time **Location**: Melbourne **Categories**: Information Technology The Australian Health Practitioner Regulation Agency (Ahpra) works in partnership with 15 National Boards to implement the national regulatory scheme for health professionals. The purpose of health practitioner regulation is to protect the...

  • Service Desk Analyst

    4 weeks ago


    Melbourne, Australia Talent International Full time

    **Job Details**: **Location** Melbourne **Salary** Negotiable **Job Type** Full Time **Ref** BBBH97926_1674619671 **Contact** Donal McCann **Posted** about 10 hours ago - CBD Location - Level 1 IT Support This Government agency is seeking for a Service Desk Analyst who will be responsible for providing Level 1 support for end users of ICT Systems...

  • Service Desk Analyst

    4 weeks ago


    Melbourne, Australia Talent International Full time

    **Job Details**: **Location** Melbourne **Salary** Negotiable **Job Type** Full Time **Ref** BBBH101921_1684308345 **Contact** Donal McCann **Posted** 43 minutes ago - CBD Location - Government Agency - Level 1 and 2 Support - Windows Environment This Government agency is seeking for a Service Desk Analyst who will be responsible for provision of...

  • Service Desk Analyst

    4 weeks ago


    Melbourne, Australia Perigon Group Full time

    Windows 10 / O365 / Active Directory - 3 Month Contract - Hourly Rate - Melbourne Based / Hybrid Working Arrangements **The Role**: Our client is a Global Professional Services organisation on the lookout for a Service Desk Analyst to join their team on a 3 Month Contract. - Windows 10 / O365 / Active Directory - 3 Month Contract - Hourly Rate - Melbourne...


  • Melbourne, Australia Comcare Full time

    **Overview of the team and role** The Technology and Information Management (TAIM) team maintains Comcare’s Information, Communication and Technology (ICT) infrastructure and provides strategic leadership, governance, solutions and advice for the effective management of information. Client Services team within TAIM provides a responsive and respectful...


  • Melbourne, Australia David Jones Full time

    **IT Service Desk Analyst - Casual**: **Job No.**: 537832 **Location**: Melbourne - CBD & Inner **Job type**: Casual Your role as IT Service Desk Analyst will be responsible for resolving IT related issues, faced by employees in both our stores and corporate head office. Supporting David Jones, you will work in a collaborative team to provide fast and...


  • Melbourne, Australia Country Road Group Full time

    **Job no**: 993468 **Work type**: Full-Time **Location**: Melbourne - CBD & Inner **Categories**: IT In your role as an IT Service Desk Analyst, you will be responsible for investigating and resolving Level 1 technical issues faced by the Country Road Group employees in our stores and corporate head offices. You will be working with a collaborative team...


  • Melbourne, Australia Western Health Full time

    Location: Melbourne | Western Metropolitan Job type: Full time Organisation: Western Health **Salary**: Salary not specified Occupation: IT and Telecommunications Reference: 49725 As part of this role, there is a requirement to work through a rotational on-call roster to provide after-hours coverage as required. The role requires knowledge and hands-on...


  • Melbourne City Centre, Australia Talent International Full time

    **Job Details**: **Location** Melbourne CBD **Salary** Negotiable **Job Type** Full Time **Ref** BBBH96965_1671483857 **Contact** Donal McCann **Posted** about 10 hours ago - CBD Location - Hybrid working Arrangement - Level 1 and 2 Support - Windows Environment This Government agency is seeking for a Service Desk Analyst who will be responsible...

  • Service Desk Analyst

    4 weeks ago


    Melbourne, Australia Western Health Full time

    Location: Melbourne | Western Metropolitan Job type: Full time Organisation: Western Health **Salary**: Salary not specified Occupation: IT and Telecommunications Reference: 50394 **About Us** Our workforce of over 11,000 employees are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES). We value our people...


  • Melbourne, Australia Salt Recruitment Full time

    **Client Support Service Desk Analyst** *** Are you ready to be a part of something bigger? Join our team at the forefront of revolutionizing Australia’s energy landscape as we strive towards achieving 0% net emissions. We are an up-and-coming renewable energy giant that is passionate about changing the way everyday Australians consume energy. If you are...

  • Service Desk Analyst

    4 weeks ago


    Melbourne, Australia Western Health Full time

    Location: Melbourne | Western Metropolitan Job type: Full time Organisation: Western Health **Salary**: Salary not specified Occupation: IT and Telecommunications Reference: 53349 Join our dynamic and growing organisation as a Service Desk Analyst and take your career in IT support to the next level! We are seeking a talented and customer-oriented...

  • Service Desk Analyst

    4 weeks ago


    Melbourne Northern Suburbs, Australia Mars Recruitment Full time

    The Company This is a well known and thriving business in the Northern suburbs or Melbourne. Phenomenal business with great career growth within IT. The Role An exciting opportunity for a Level 1/2 Technical Support Analyst has arisen. In this role you will be required to accurately log and resolve technical support at level 1 / 2. The role is a permanent...