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Reception Administration

2 months ago

Sydney, Australia Recruitment Edge Full time

**Great Organisation**:

- **Located near Central Station**:

- **Commencing Early January - 3 months plus extension**:

- **8am to 4.30pm daily - Monday to Friday**:

- **Easily Accessible on public transport**

**The Company**:
This Government Health Network delivers dental health care to adults and young people across the community. Forming a vital component of the NSW public health system.

**Duties and responsibilities**:

- Undertake reception duties necessary to ensure the effective and efficient management of the department
- Receive and discharge patients from the department
- Process patient queries and telephone enquiries
- Liaise with reception and administrative staff from other departments, in relation to services provided
- Attend to staff and patient requests and complains
- To arrange appointments for patients attending the Department
- Organise department and interdepartmental appointments
- Liaise with dentists to coordinate appointments for patients
- Arrange interpreting services for patients as required
- Maintain waiting list and arrange call-up and recall of patients
- Co-ordinate patients for university clinics
- Comply with Management Procedures for missed or cancelled patient appointments policy
- Supporting Administration and filing duties

**Desired Criteria**:

- Demonstrated interpersonal and communication skills
- Demonstrated ability to work within a team, independently and with mínimal supervision
- Experience with computer hardware and software, including database and word processing programs
- Demonstrated clerical skills
- Experience in a frontline position or working directly with the public
- Must have a positive, proactive/can do attitude
- The ability to prioritise and work under pressure along with the ability to multi task

**If you have experience in a similar role, please apply, or call Charlotte on **9317 2333** if you have any questions

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