Customs & Operations Analyst

5 months ago

Mulgrave, Australia Kmart Full time

**Brighter Futures Start Here**

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. Join our team in our unwavering promise to make everyday living brighter by providing great value products at the best prices for Australian and New Zealand families.

As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

**Join the team**

At Kmart and Target we are looking for a Customs & Operations Analyst within our Supply Chain. This is pivotal role in overseeing the integrity of data for all incoming shipments, including documentation and International Trade system data, for both sea and airfreight.

You will also manage the performance of service providers in particular freight forwarders to ensure the achievement of KPI's are met.

**What you’ll be doing**

As a **Customs & Operations Analyst **working for Kmart you will:

- Ensure the accuracy and integrity of data flow between merchandise, supply chain and finance systems for both sea and airfreight shipments, including liaising with freight forwarders and shipping lines across Kmart and Target.
- Actioning container line and purchase order error reports to ensure data flows continue through the systemic processes and containers are made available.
- Audit and action Class A receipts v's shipping container quantities ensuring all documents are available for shipments.
- Ensure data integrity of all airfreight shipments.
- Management of service level metrics against EDI timelines and reporting into weekly and monthly business reviews.
- Liaise and manage relationships with origin supply chain teams, freight forwarder and shipping line.
- Provide support in managing SOP related changes.
- Provide support in co-ordinating service requirements with our International Freight forwarders.

**To be successful in this role you’ll have**:

- Minimum of 3 years of Supply Chain operational experience across import and export, preferably within a retail environment.
- Knowledge of government regulatory requirements related to customs and international trade.
- Experience using 1-Stop and Cargo Tracking systems.
- Advanced skills in Microsoft Excel for data analysis and reporting.
- Strong planning, analytical, and process management skills.
- Experience in liaising effectively with all stakeholders internal and external, including suppliers, service providers, and team members.
- Ability to manage multiple tasks and operate in a team environment while promoting a one-team approach.

**Benefits we’ll offer you**:

- Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy, spending 60% of your week in our National Office
- A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks
- A free OnePass membership offering free delivery across Kmart, Target & Catch on eligible products
- Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health - with over 60 suppliers
- We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program
- Free onsite parking when you’re required to come into the office
- We offer inclusive parental leave, a family room and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances
- A dynamic learning and support program
- Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor
- In-house café that serves breakfast, lunch and includes a collaborative space to work in
- A reflection room that can be used for prayer, meditation, or time for you
- A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes
- Regular product sample sales with loads of discounted items to purchase
- Wesfarmers is Kmart’s parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement
- Great career opportunities across the broader Wesfarmers Group

**We’re here to make everyday living brighter**

From humble beginnings in Burwood East, Victoria, in 1969, we’re now an essential part of 300 communities, and proud of it From bedding to apparel to kitchenware and beyond. We’re designing and creating the products people reach for every day. In-store, online, or Click & Collect - getting the products we love into the hands of happy customers is what we aim to do best. From the remote outback to coastal towns and big

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