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Junior IT Support Technician
2 months ago
Posted 02 June 2023
- SalaryNegotiable
- LocationLeichhardt
- Job type Permanent
- DisciplineIT General
- Reference261717_1685687793
**Job description**:
As a Junior IT Support Technician, you will be responsible for providing technical support, as well as assisting with the maintenance and troubleshooting of the IT systems and infrastructure.
**Responsibilities include**:
- Troubleshoot and resolve software and hardware issues reported by end-users.
- Assist with network connectivity and troubleshooting network-related problems.
- Document and maintain records of support tickets, including issues, resolutions, and steps taken.
- Collaborate with team members and escalate complex issues to higher-level technicians.
**Qualifications**:
- Strong troubleshooting and problem-solving skills.
- Basic knowledge of computer hardware, software, and network systems.
- Excellent communication and customer service skills.
- Ability to work well independently and as part of a team.
- Valid driver's license
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