![YMCA Recreation](https://media.trabajo.org/img/noimg.jpg)
Customer Service Officer
1 week ago
Free access to gyms, recreation, and aquatics centres across the state
- Greet customers and be the face of the centre
- Casual | $31.14 per hour + super
- Our Vision is a better tomorrow where all people can belong._
As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across Victoria. With us, you will work with fun colleagues who have a shared passion for making a difference in the lives of individuals and transforming communities for the better.
**About the Centre**
RecWest YMCA has it's community at the front of its mind. It manages two facilities within Maribyrnong City Council, RecWest Braybrook and RecWest Footscray. RecWest Braybrook is host to a four-court stadium specialising in community hire needs and programming to a diverse population, RecWest Footscray has a Health Club and community spaces to provide services to all.
**About the role**
- Provide customers with sales solutions when enquiring about memberships and programs
- Conduct centre tours with prospective members
- Follow up customers and members as required
- Promote available programs and services
- Accurately receipt, process and balance customer payments
This is a casual position and the hourly rate is $31.14 per hour + Super.
**About you**
With our focus on providing the exceptional customer experience and always providing outstanding customer service, we will be looking for someone who is energetic, can help to create a welcoming environment and enthusiastic about helping and assisting others.
You will be working alongside our other Customer Service Officers, and will also work closely with Duty Managers to ensure smooth service and running of the facility overall.
**Qualifications & Experience**
- HLTAID009 Provide Cardiopulmonary Resuscitation
- HLTAID011 Provide First Aid
- Previous experience in a similar role will be advantageous
**Benefits**
At the Y Victoria, we value our people. Working for us means you’ll enjoy great work/life balance and a range of benefits which improve your wellbeing and help you develop as an individual, such as:
- Flexible working and rostering arrangements
- Opportunities for career development and growth
- Free access to gyms, recreation, and aquatics centres across the state
- Free access to the Virtual Y - online health and wellness
**How to Apply**
Video
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