Home Care Operations Manager

4 weeks ago

Melbourne, Australia Ryman Healthcare Full time

Great opportunity for a passionate Operations Manager to join our thriving Home Care business. You will lead a growing Home Care team providing exceptional support to the most precious people we know our residents.
- Ryman Healthcare has over 35yrs experience in ANZ
- Strong commercial focus and Care operations role
- Great working environment, new offices located at Southbank, close to public transport

**About Ryman Healthcare**

At Ryman, we like to think of ourselves as pioneers and this pioneering attitude is shared by everyone who works here. We strive to delight not satisfy our residents and provide excellent and safe care that is good enough for mum or dad. We proudly offer extensive opportunities to keep developing your skills, progress your career whilst enjoying a fun, supportive team environment.

**What will you do**
***
In this new role reporting to our General Manager Operations, you will lead, develop and oversee the Home Care Program within Ryman Healthcare across the Victorian Villages. Ensuring that existing and prospective clients receive high quality care services. You will develop, improve, and maintain policies, procedures in accordance with best practice and current legislation pertaining to the Home Care Program. You will also provide training, development, and oversight to our team driving continuous improvement and service delivery effectiveness.

**Who are you?**
- You have proven experience working with Home Care Programmes
- You demonstrate exceptional organisation and communication skills
- You have strong stakeholder management and engagement capability along with excellent negotiation skills
- Excellent problem solving, analytical and experienced reporting statistical information.
- You will enjoy supporting and developing team members
- You will be calm and composed, even during times of pressure, and show determination and perseverance
- Will be willing to make timely and well-reasoned decisions and provide clear information and explanations, both verbally and in writing

**What's in it for you?**

If you are the sort of person who loves working with a team of people who work to a clear purpose and have fun doing it, you'll love this role In addition, a career at Ryman offers:

- You will be part of a professional, high performing, supportive, collaborative business
- Ongoing professional development; including Leadership conferences and mentoring
- Opportunity to join the Ryman Employee Share Scheme
- Access scholarships and bursaries for further education
- Get education, long service and wellness leave on top of standard leave
- Access over 40 health discounts with well-known brands across a variety of sectors including; and wellbeing, travel, banking, insurance, and retail

This role will be based in our Southbank Office with extensive time supporting our residents within our Victorian village.

If you are interested in joining an organisation with a clear purpose and a commitment to innovation, kindness and excellence, we would love to hear from you

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