Cargo Office Supervisor

3 weeks ago

Sydney Kingsford Smith Airport, Australia Menzies Aviation Full time

**Overview**

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 200 locations in over 37 countries, across six continents. But at the heart of our business is our people. If you are seeking a role with opportunities to learn and develop, this could be the beginning of an exciting journey.

Are you ready to take your leadership skills to new heights? Menzies Aviation, a global leader in aviation services, is seeking a dynamic and experienced Cargo Officer Supervisor to steer our cargo operations towards excellence. If you thrive in a fast-paced environment, excel at team management, and are fuelled by a passion for aviation, this is the opportunity you've been waiting for.

**Main accountabilities include**:

- Provide supervision to all employees within their designated department.
- Ensure that each shift has satisfactory staffing levels to complete each import/export flight within the designated service level agreements.
- Achieving customer service excellence and ensuring the cargo operation meets customer service airline standards.
- Make recommendations on all aspects of the operation, seeking to identify opportunities to improve performance and productivity.
- Ensure adherence to airline, customs and quarantine procedures.
- Ensure adherence to Occupational Health and Safety and security programs.
- Administer disciplinary action to any staff members who are found to be in breach of company policy.
- Allocate duties to staff members on shift, considering their mental and physical attributes and position experience.
- Conduct staff appraisals and plan staff development.
- Complete a shift report at the end of each shift.
- Responsibility for the daily operation of the cargo operation.
- Demonstrate leadership, decision making and organizational skills necessary to efficiently meet performance requirements.
- Actions incident reporting requirements and ensure all documentation details are completed accurately.
- Ensure all import/export documents are correctly maintained.
- Perform administrative duties and projects as required.
- “Work down” as directed.

**Qualifications and Experience**:

- Possess strong computer skills including Cargo systems and Microsoft Office Suite.
- High level leadership and supervisory abilities.
- Hold a detailed knowledge of company policy and procedures
- Hold a detailed understanding of customer airline systems.
- Hold a detailed knowledge of Government regulations.
- Strong interpersonal and communication skills both verbal and written.
- Excellent organizational and time management skills.
- High level attention to detail and numerical ability.
- Working knowledge of operating procedures, requirements and systems.
- Security and Dangerous Goods awareness and handling requirements.

**What's in it for you**
- A growing global company with ongoing career opportunities.
- All training is provided onsite by our qualified trainers, along with on-going staff training and development programs.
- Airport location close to public transport.
- Discounted car parking.
- All uniform and personal protective equipment (PPE) provided.
- On-site Physio, complimentary treatments for all team members
- Staff discount on duty-free items in the staff store, including cologne/perfume, wine and spirits, make up.
- Staff travel with some airline customers.
- Above industry standard for remuneration

**_ Safety, Security and Compliance as detailed in Job Description_**

**Diversity**

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.

Applicants will be required to undergo a Police check, Airport security check and pre-employment medical as part of the standard conditions of employment.

**Next steps**

Embark on a journey that promises growth, challenges, and fulfilment. Join Menzies Aviation as a Cargo Officer Supervisor and be the guiding force behind our cargo operations. Your dedication will shape the future of aviation.

**_ Applications close COB 12 September 2023._

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