Client Services Officer

6 months ago


Southport, Australia Whitefox Recruitment Full time

**Are you an administrative professional with a knack for customer service, looking for an opportunity to shine within the thriving building industry?**

Our client, a dynamic and innovative company, is eagerly searching for a client Services Officer to enhance their team. This full-time, ongoing role is not just a job - it’s a lifestyle, set against the stunning backdrop of Australia's Gold Coast.

You will be a crucial part of a young, energetic team known for its positive attitude and exceptional client support. Your role will guide clients through the exciting phases of their building journey, from the initial planning stages right through to the joyous moment of handover.

Embark on a career that aligns with the lifestyle you’ve always dreamed of. At our client’s firm, they don’t just build houses; they’re committed to creating experiences that embody the spirit and splendour of the Gold Coast.

**Your responsibilities will include**:

- managing general office administration with poise, including handling all incoming communications.
- assisting clients with detailed updates and support throughout the construction process.
- skilfully addressing and resolving client concerns during their build.
- coordinating and executing house handover appointments with a personal touch.

**To thrive in this role, you'll need**:

- proven administrative expertise in a fast-paced, customer-oriented environment.
- stellar communication and time management skills.
- an eye for detail and a capacity to navigate through potential challenges smoothly.
- computer proficiency and organisational abilities.
- a team player with a quick-learning, proactive approach.
- interest and experience in the building industry are favourable.

**What you'll receive**:

- experience the vibrant work culture within an office where fun is part of the agenda.
- work in a supportive environment where your hard work is acknowledged and rewarded.
- live and work in a place where the city’s hustle meets the serenity of beach life.
- enjoy the Gold Coast’s perfect balance of urban convenience and natural beauty, from glittering skyscrapers to lush rainforests and world-renowned surfing beaches.
- capitalise on the flexibility and opportunities for personal growth in a region known for its warm climate, friendly communities, and an endless array of outdoor activities.

This role is the gateway to a fulfilling career and a life you don’t need a vacation from.

For further information and to express your interest, please direct your queries to Luke Hemmings at Whitefox Recruitment on 07 5619 7075, quoting reference: 32264.

As a recruitment agency that truly values people, we are committed to responding to all applicants.

We are initiating interviews immediately.


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