Research & Insights Coordinator
4 days ago
**Company**
Visit Victoria is the primary tourism and events company for the State of Victoria. We inspire people in both the domestic and international markets, to visit Melbourne and Victoria through creative storytelling and enriching events. Our role is to drive visitation and expenditure through destination marketing and a strong pipeline of major, regional and business events to support the visitor economy.
We aim to build Melbourne and Victoria into Australia’s number one tourism destination by delivering strong and sustainable growth across priority markets.
Visit Victoria employs 160 people in Melbourne and across key international markets. We all work together on our goal to revitalise the visitor economy, by generating $35 billion in annual visitor expenditure and supporting 300,000 jobs by June 2024.
**About this Position**
This role is responsible for providing consumer research and data insights from the Research and Insights research program, which covers quantitative and qualitative consumer market research projects, and tracking of key industry health metrics.
The Research and Insights team helps Visit Victoria build strategies, business plans, and effective Marketing activities. This is a great opportunity for an emerging researcher who is currently a junior market researcher or analyst.
This is an incredible opportunity to be a part of Visit Victoria, a purpose driven culture and organisation that advocates for our Victorian economy.
**The role**
- Support the Research & Insights Team by assisting in the coordination, implementation and running of consumer research projects as required.
- Coordinate the updating, enhancement, and dissemination of primary and secondary data sources for reporting, including to internal dashboarding systems and reports.
- Undertake ad hoc analysis of consumer research and statistics as required.
- Provide insightful research advice and expertise across the business including presenting research information to the business.
**About you**
- Demonstrated research skills, including market research methods and report writing.
- Sound quantitative, data interpretation skills with ability to critically examine key issues and implications of research findings.
- Technical skills including demonstrated capacity to use crosstabulation analytical software (E.g., SPSS, Q) and Microsoft Excel. Experience in ensuring data quality and accuracy.
- Experience or knowledge in the use of Business Intelligence tools (e.g., PowerBI, Tableau) and data visualisation)
- Well-developed communication, public presentation, and interpersonal skills, together with a client-focussed approach to service delivery.
- Demonstrated experience in project management.
**Why Join Us?**
At Visit Victoria we are committed to providing an employment experience that ignites and challenges any imaginations.
- Our work makes a positive impact on the Victorian community.
- Access to a range of amazing events and functions from sporting to comedy to cultural and more
- Access to ‘3 Ignite Days’ to explore Melbourne or Regional Victoria to nurture your sense of adventure on us.
- Generous parental leave and paid volunteering days.
- A reward and recognition program that aligns with our passion for Victorian experiences.
- A hybrid working model and open contemporary working facilities.
**Culture & Values**
Visit Victoria provide an inclusive workplace which supports and fosters growth, professional development and delivering exceptional results for our partners, clients and industry.
Our values are embedded in our culture and communication.
- **Passion** - We love what we do.
- **Creativity** - Imagination without boundaries
- **Collaboration** - We work as one.
- **Growth** - We embrace growth and challenges
- ** Connection **- We are connected to people, culture and our country.
**How to apply**:
Join us by clicking the **apply** button, we look forward to connecting.
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