Digitisation Officer

12-month Fixed term | Part time 19-hour week across 5 days
- $62,230 + super | 100% Onsite | Footscray Location
- New position within GWW

**About Greater Western Water**

We’re waterand more.

GWW is a Victorian government owned water corporation that provides an essential service to some of the fastest-growing communities in Australia, stretching from Melbourne’s CBD to Lancefield in the north and Bacchus Marsh in the west. Click here to learn more

**Benefits**
- Gender neutral, 16-week parental leave
- Free income protection and salary continuance insurance
- Access to corporate health insurance deals with major providers
- Wellbeing, prayer and sensory rooms in the Footscray and Sunbury office

**The opportunity**

The Digitisation Officer is responsible for preparing and scanning documents and incoming physical mail items. They also contribute to procedures, mailroom resources & guides, and maintain registers of digitised records.

**Responsibilities**
- Receive, open, sort, scan, and register physical mail and other records accurately and promptly.
- Distribute digitised mail to the relevant business areas.
- Support the Mailroom Officer in providing general mailroom ‘help desk’ functions to internal business areas.
- Develop and maintain effective relationships with business areas to foster their cooperation and support in delivering the Mailroom service.
- Contribute to the development and implementation of policies, procedures, and projects to improve record management and mail service delivery.

**Skills & Experience**
- Demonstrated administrative experience.
- Sound planning and organisational skills, including the ability to prioritise tasks, work independently and within agreed timelines.
- Demonstrated skills in scanning records to a quality standard.
- Demonstrated experience in data entry, Microsoft 365 software including Outlook.
- Confidence in providing exceptional customer service with a high level of confidentiality and attention to detail.

**See yourself thrive**

Our vision for GWW is Thriving People and Country. We aim to be as diverse as the communities we serve and are deeply committed to building a workplace where everybody thrives. We’re supportive, inclusive, and friendly, and value everyone for who they are and what they can bring.

We’re seeking applicants across all cultural backgrounds, genders, and abilities, and will make reasonable adjustments as required, so please talk to us about what you need.

Don’t meet every single requirement? If you’re excited about this role, we encourage you to apply.