Mailroom Officer

Permanent Full Time | 100% Onsite
- $62,230 p.a + super
- New position within GWW

**About Greater Western Water**

We’re waterand more.

GWW is a Victorian government-owned water corporation that provides an essential service to some of the fastest-growing communities in Australia, stretching from Melbourne’s CBD to Lancefield in the north and Bacchus Marsh in the west. Click here to learn more

**Benefits**
- Gender neutral, 16-week parental leave
- Free income protection and salary continuance insurance
- Access to corporate health insurance deals with major providers
- Wellbeing, prayer and sensory rooms in the Footscray and Sunbury office

**The opportunity**

The Mailroom Officer is responsible for the professional delivery of mail services, mainly involving processing and distributing incoming and outgoing mail, as well as supporting courier services and digitisation of physical mail items.

**Responsibilities**
- Manage all incoming and outgoing mail and courier deliveries.
- Maintain registers of mail items and activities.
- Develop and maintain effective relationships with business areas, fostering their co-operation and support in the delivery of the Mailroom service.
- Contribute to the development and implementation of policy, procedures and projects that enhance the delivery of the mail service.

**Skills & Experience**
- Demonstrated administrative experience.
- Sound planning and organisational skills, including prioritising tasks and working independently and within agreed timelines.
- Demonstrated administrative experience in data entry, Microsoft 365 software including Outlook, and maintaining service statistics.
- Able to box and move physical records and mail items in line with HSW systems and processes.
- Confidence providing exceptional customer service with a high level of confidentiality and attention to detail.

**See yourself thrive**

Our vision for GWW is Thriving People and Country. We aim to be as diverse as the communities we serve and are deeply committed to building a workplace where everybody thrives. We’re supportive, inclusive, and friendly, and value everyone for who they are and what they can bring.

We’re seeking applicants across all cultural backgrounds, genders, and abilities, and will make reasonable adjustments as required, so please talk to us about what you need.

Don’t meet every single requirement? If you’re excited about this role, we encourage you to apply.