Underwriting Administrator

1 month ago


Melbourne, Australia AIA Full time

BE THE DIFFERENCE

At AIA we don’t simply believe in being ‘the best’. We believe in better - because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.

The Opportunity

We have a rare opportunity to join our Group Underwriting team. The team is responsible for providing high levels of customer service and administrative support to the Underwriting team.

Day to day you will:

- Make outbound calls to facilitate outstanding requirements
- Engage in tele-interviews with applicants to collect information (both medical and financial)
- Provide pre-assessment and reinsurance referral support
- Pathology, Medical & PMAR management, monitoring requirements and payments
- Respond to enquiries and keep all stakeholders informed of the progress and status on an ongoing basis
- Understanding of and exposure to Underwriting processes (preferred)
- Experience working with advisers/brokers/super funds and support staff
- Strong communication skills
- Excellent PC Skills

Why choose AIA:
At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.
- Access our training and development to build on your current skills
- Career development through internal mobility opportunities
- Work for a business helping millions of Australians and make a difference to someone’s life everyday
- Access additional leave days a year to recharge and refresh yourself
- Enjoy wonderful Health and Wellbeing initiatives that support you
- Work with supportive and inclusive managers

AIA is different. Are you?

If you want to be part of an organisation that helps people live better every



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