Trainee Service Coordinator

4 weeks ago

Caringbah, Australia Torvac Solutions Full time

Torvac Solutions is an Australian-owned company, managed by a team of passionate professionals committed to raising the quality and standard of fire protection in Australia. In order to achieve this, Torvac is equally committed to advancing the careers of Australians interested in working in the fire protection industry.

Torvac Solutions’ reputation for high quality work and attention to detail, for over 15 years has led to the company’s services being engaged in many top-tier projects across Sydney such as; Sutherland Hospital, St George Hospital, ANSTO Nuclear Reactor at Lucas Heights, Optus Data Centres, RSPCA, Olympic Stadium and The Australian Museum. Client satisfaction resulted in Torvac Solutions being awarded the ongoing maintenance work for the Fire and Life Safety equipment at many of these projects.

Torvac Solutions prides itself on employing Industry-leading, trained personnel capable of delivering Turnkey projects or 3rd party subcontract services for any Special Hazards protection requirement.

The company places a high value on its staff holding fire protection industry technical qualifications and manufacturers product training, as well as undertaking continuous professional career development training.

A Gold Member of the FPA, Torvac Solutions supports the efforts of the fire protection industry to:

- Increase professionalism.
- Deliver quality services by engaging a technically competent workforce; and
- improve fire safety outcomes for the community.

Please read our company profile page for information about Torvac Solutions and our services.

**Are you looking to start your career with an essential service** company.**:
**Professional training and development are assured in this role.**

We are looking for a Trainee or Experienced Service Coordinator looking to join an Essential Service company. Torvac Solutions Fire Protection Specialists is in a period of expansion, looking for the next generation specialist to join the team, today. Future growth will mean that this is a great opportunity for someone looking to further their career with ongoing training and support to achieve the best possible results.

**Key responsibilities of this role include**:

- You will be positioned in the frontline to liaise and build relationships with our customers.
- Be the first point of contact for suppliers, customers and other stakeholders seeking help and clarifications about our product and services.
- Process and distribution of purchase orders, service and maintenance calls, service reports and invoices.
- Support the Service business unit with day-to-day administrative tasks.
- Be actively involved in ensuring quality assurance and safe work practises.
- Assist with reporting on the financial and non-financial measurements of the performance of the business.
- Previous experience in Fire Protection industry
- Experience in using simPRO
- Excellent time management practices
- Strong verbal and written communication skills
- Team player listing roles played within work teams
- Strong work ethic

**We will provide you**:

- Career development opportunities & training
- A unique culture and working environment
- The opportunity to be part of a growing, innovative business
- A professional and social team
- Variety of works and projects

**If you are a driven and self-motivated person who is looking for the next step in your career.**:

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