Service Technician

3 days ago

Moore Park, Australia Dyson Full time

**Summary**:
**Salary**:
Competitive

Team:
Administrative Services

**Location**:
Australia - Sydney Moore Park Demo

**About Us**:
Dyson is a global technology company that transforms every category it enters with iconic inventions that work, perform and look very different - it’s about better ideas and better technologies, to solve the problems that others often ignore.

Our Service team forms a direct link between the business and Dyson owners. It helps ensure our owners have the best possible experience using our technology. Owner experience is everything to us. It helps strengthen our reputation and it drives advocacy. Our Service Centres provide a touch point for our owners throughout their journey as a Dyson owner, delivering an exceptional experience through the repairs and service of machines.

Our Service Teams are passionate about fixing things. They are perfectionists and focused on delivering results and getting machines back into the hands of our owners. Although based in the Service Centre, our Service team play a key part in delivering a positive customer experience that exceeds owner expectations.

**About the Role**:
Pioneering technology takes more than just inventive engineers. At Dyson, we take a problem solving approach to everything we do. Our Service Technicians are mechanically minded and are never prepared to compromise on the quality of a repair.

We service Dyson products by diagnosing and repairing, as well as educating our owners on issues that they can fix themselves. As the Service Technician, you will be based at our Demo Store & Service Centre in Moore Park and you will report into the Moore Park Store Manager and be part of our NSW based Direct Retail team. Our technicians are trained to repair every Dyson consumer product, meaning you could be working on different machines every day.

Main responsibilities include but not limited to:

- Diagnose and repair Dyson machines in accordance with Dyson Service Standards, including carrying out the appropriate preventative checks and electrical safety checks
- Receiving and receipting of customer machines, including printing out service orders and matching to machines, ascertaining which tools are included and assigning priority for repair
- Complete service sheets accurately to ensure the service team understand what parts were used and what work was performed
- Keep up to date with new machines, training, technical service bulletins and policies and procedures
- Ensure the service area is tidy and tools are in good working condition
- Assist with warehouse stock takes and stock cycle counts
- Work closely with Customer Service and wider Service team to ensure machine conditions and repair work is communicated clearly to better help customers
- Assist with diagnostics with customers at the front desk to ensure machines are not booked in for issues that can be resolved on the spot
- Achieve a standard of excellence in our work processes and outcomes, ensuring adherence to Dyson policies and all relevant regulatory and legal requirements
- Promote and demonstrate Dyson behaviours
- Promote, implement and comply with health and safety procedures

**About You**:
To be successful in this role, you possess the ability to manage your own workload and meet challenging deadlines. You are customer focused and have a methodical approach to tasks.

Previous skills & experience:

- Machine service or repair experience
- Technical or mechanical experience within electrical goods is advantageous
- Customer service experience
- Ability to lift up to 18kg
- Basic skills in Microsoft Office
- Forklift licence is advantageous but not necessary
- Restricted electrical licence is preferred but not necessary

**Benefits**:
Outside of a competitive salary, our team members receive generous product discounts, additional paid annual leave, a generous, above market parental leave scheme and ongoing learning and development opportunities.

At Dyson, our people are at the heart of everything we do. We value you bringing yourself to work and we want to deliver an employee experience that matches the quality we give to our customers.

We have a vibrant and diverse culture that is geared towards recognition and realising ambition. You'll have regular social activities to take part in and you'll work with a fantastic team of people every day.

LI-VG1

  • Service Technician

    3 weeks ago

    Moore Park, Australia Dyson Full time

    **Summary**: **Salary**: Competitive Team: Repair Services **Location**: Australia - Moore Park Supa Centa Demo Store **About Us**: Dyson is a global technology company that transforms every category it enters with iconic inventions that work, perform and look very different - it’s about better ideas and better technologies, to solve the problems that...

  • Service Technician

    1 week ago

    Moore Park, Australia Dyson Full time

    Summary:Salary:CompetitiveTeam:Repair ServicesLocation:Australia - Moore Park Supa Centa Demo StoreAbout Us:Dyson is a global technology company that transforms every category it enters with iconic inventions that work, perform and look very different - it's about better ideas and better technologies, to solve the problems that others often ignore.Our...

  • Service Technician

    1 week ago

    Deer Park, Australia PremiAir Services Pty Ltd Full time

    **Service Technician | Melbourne** **About the Company** PremiAir is a fast-growing Hire/Service company that specialises in the hire, service and sales of air compressors, generators, lighting towers, message boards, pumps and traffic management equipment as well as providing on-site diesel refuelling services. PremiAir has 14 locations across Australia...

  • Service Technician

    1 month ago

    Wetherill Park, Australia Digga Australia Pty Ltd Full time

    **Service Technician - NSW** Digga is Australia's leading manufacturer of Machinery attachments for the Earthmoving & Construction industry. A multi-award winning, global company, with 5 State of the art facilities worldwide, our product & passion for providing total customer solutions is second to none. The opportunity now exists for a professional and...

  • Service Technician

    3 weeks ago

    Wetherill Park, Australia Digga Australia Pty Ltd Full time

    **Service Technician - NSW** Digga is Australia's leading manufacturer of Machinery attachments for the Earthmoving & Construction industry. A multi-award winning, global company, with 5 State of the art facilities worldwide, our product & passion for providing total customer solutions is second to none. The opportunity now exists for a professional and...

  • Service Technician

    2 months ago

    Royal Park, Australia Daikin Full time

    About the role This is a dynamic and fast-paced role, working on Daikin units in both residential and commercial premises. We currently have an opportunity for a qualified air conditioning Service Technician to join our established team in Royal Park, to help drive our business in South Australia. Responsibilities include, but are not limited to: -...

  • Service Technician

    1 week ago

    Macquarie Park, Australia Atom Resources Full time

    Job Title: Service Technician - Electrician Location: Western Sydney, NSW My client is on the lookout for a Service Technician/Electrician based at our fabrication workshops in Western Sydney, with occasional site visits to their water treatment plants. Reporting to the Water Asset Manager, you'll be responsible for electrical maintenance and repair tasks on...

  • Service Technician

    1 month ago

    Macquarie Park, Australia Atom Resources Full time

    Job Title: Service Technician - Electrician Location: Western Sydney, NSW My client is on the lookout for a Service Technician/Electrician based at our fabrication workshops in Western Sydney, with occasional site visits to their water treatment plants. Reporting to the Water Asset Manager, you'll be responsible for electrical maintenance and repair tasks...

  • Service Technician

    1 week ago

    Wetherill Park, Australia Digga Australia Pty Ltd Full time

    Service Technician - NSWDigga is Australia's leading manufacturer of Machinery attachments for the Earthmoving & Construction industry. A multi-award winning, global company, with 5 State of the art facilities worldwide, our product & passion for providing total customer solutions is second to none.The opportunity now exists for a professional and driven...

  • Workshop Service Technician

    2 weeks ago

    Wetherill Park, Australia Digga Australia Pty Ltd Full time

    **Workshop Service Technician - NSW** Digga is Australia's leading manufacturer of Machinery attachments for the Earthmoving & Construction industry. A multi-award winning, global company, with 5 State of the art facilities worldwide, our product & passion for providing total customer solutions is second to none. We are looking for a professional and...

  • Service Technician

    1 week ago

    Deer Park, Victoria, Australia PremiAir Services Pty Ltd Full time

    Service Technician | MelbourneAbout the CompanyPremiAir is a fast-growing Hire/Service company that specialises in the hire, service and sales of air compressors, generators, lighting towers, message boards, pumps and traffic management equipment as well as providing on-site diesel refuelling services. PremiAir has 14 locations across Australia and in every...

  • Service Technician

    1 week ago

    Royal Park, Australia Daikin Full time

    About the roleThis is a dynamic and fast-paced role, working on Daikin units in both residential and commercial premises. We currently have an opportunity for a qualified air conditioning Service Technician to join our established team in Royal Park, to help drive our business in South Australia.Responsibilities include, but are not limited to:Diagnosing...

  • Service Technician

    3 weeks ago

    Horningsea Park, Australia Adaptive Resourcing Full time

    Full time and permanent role - Great team and culture - Variety of work Service Technician Adaptive Resourcing is proud to represent our client - a highly successful Australian business involved in maintenance and distribution of capital equipment and with branches spread over the country. Continued growth in the variety of sectors they service...

  • Workshop Service Technician

    1 week ago

    Wetherill Park, Australia Digga Australia Pty Ltd Full time

    Workshop Service Technician - NSWDigga is Australia's leading manufacturer of Machinery attachments for the Earthmoving & Construction industry. A multi-award winning, global company, with 5 State of the art facilities worldwide, our product & passion for providing total customer solutions is second to none.We are looking for a professional and driven...

  • Service Technician

    7 days ago

    Regency Park, Australia Frontline Human Resources Full time

    Site Service Technician **About the Role**: Are you a safety conscious, customer focused, motivated service technician with a trade background? Do you share our passion for exceeding customer's expectations and can you deliver a lasting impression of quality and service? **Key Responsibilities**: - **Warranty Repairs** - Conduct product warranty repairs...

  • Service Technician

    1 week ago

    Wetherill Park, Australia Nick Scali Full time

    Nick Scali has been a nationally recognised household name for over 60 years. Nick Scali acquired Plush Sofas at the end of 2021, and now between the two brands we have over 100 showrooms throughout Australia and New Zealand with plans to continue to expand throughout 2023. We pride ourselves on being the market leader and experts in luxury furniture...

  • Technician - Field Service

    3 weeks ago

    Carole Park, Australia Cummins Inc. Full time

    **Technician - Field Service** **Description** Our culture believes in **POWERING YOUR POTENTIAL**. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility for you to explore your passions while making an...

  • Service Technician

    1 week ago

    Horningsea Park, New South Wales, Australia Adaptive Resourcing Full time

    Full time and permanent role Great team and culture Variety of workService TechnicianAdaptive Resourcing is proud to represent our client - a highly successful Australian business involved in maintenance and distribution of capital equipment and with branches spread over the country. Continued growth in the variety of sectors they service (agriculture,...

  • Service Technician

    3 weeks ago

    Wetherill Park, Australia Normet Full time

    We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow. We are Normet, a courageous, committed and caring company where everyone has courage to shine. Opportunity Normet is currently seeking an experienced Workshop Service Technician to join our supportive and friendly team in...

  • Field Service Technician

    3 weeks ago

    Wetherill Park, Australia Australia Wide Personnel Full time

    **Field Service Technician / Compressors** - Are you looking for growth in your position & to be able to expand with the company? **About the company** Based in Wetherill Park near Sydney and with 160 years of experience, our client is a leading global provider of compressors, blowers, and vacuum pumps with people that have a passion for making a...