Billings and Accounts Receivable Coordinator

3 weeks ago

Melbourne, Australia Hub Australia Full time

Play a pivotal role in maintaining the smooth operation of our billing and reven
- Immerse yourself in a vibrant, dynamic, and joyous team atmosphere
- Thrive in a Great Place to Work and B Corp certified company

**About Hub Australia**:

- Hub Australia helps businesses thrive by providing premium workspaces, professional networks, and hospitality services across 15 locations in Sydney, Melbourne, Brisbane, Canberra and Adelaide. Founded and headquartered in Melbourne, Hub has rapidly grown to become the largest privately-owned coworking operator in Australia, with 150 staff and over 7000 members ranging from small business and government, to non-profit and corporations._
- Established in 2011, Hub is a Certified B-Corporation and the first coworking space in Australia to be certified Carbon Neutral with Climate Active. Hub is a fun, energetic, and dynamic environment with plenty of room for growth - as we continue to build the best place to create, share, and work with others, there’s a perfect place for you to grow with us._

At Hub Australia, we're more than just workspaces; we're about creating experiences that inspire and facilitate success for businesses and their teams. In our quest for excellence, we're looking for a dedicated** Billings and Accounts Receivable Coordinator** to play a pivotal role in maintaining the smooth operation of our billing and revenue collection processes.

As a key player in our finance team, you will ensure the accuracy and efficiency of our billing and accounts receivable processes. Your expertise will enhance customer satisfaction, support financial stability, and drive process improvements, significantly contributing to our growth and strategic goals.

**Your day to day: A glimpse into what your day as the Billings and AR Coordinator will look like**:

- Collaborate with clubhouse teams nationally for accurate and timely billing.
- Proactively respond to billing inquiries and manage refunds, prioritising customer satisfaction.
- Conduct daily bank reconciliations and manage customer refunds with a balance of service and prudence.
- Oversee effective debt collection and manage member accounts to minimise overdue payments.
- Implement credit control measures, negotiate payment plans, and maintain positive relationships.
- Coordinate month-end closing activities and prepare comprehensive financial reports.
- Collaborate with Sales for revenue forecasting and provide strategic financial insights.
- Lead initiatives to streamline financial processes and ensure compliance with regulatory standards.

**What You’ll Bring**:

- Excellent communication and relationship-building skills.
- A meticulous approach to financial management and reporting.
- Proficiency in Excel and financial analysis tools.
- A solid understanding of accounting principles and accounts receivable processes (in particular billings, collections and debt management)
- A Bachelor’s degree in Commerce, Accounting, or Finance.
- At least 3 years of experience in an accounts receivable role, with a preference for familiarity with Xero software.
- Agility and a consultative approach to work in a dynamic environment.

**Rewarding You**:

- Immerse yourself in a vibrant, dynamic, and joyous team atmosphere
- Join ranks with some of Australia's top organisations, certified as a Great Place to Work
- Contribute to a B Corp and certified carbon-neutral organisation, committed to making a positive impact on society and the environment
- Achieve a balanced lifestyle through our comprehensive wellness programme and lifestyle fund, as well as birthday leave
- Expand your skills and career trajectory with our personalised training and professional development offerings
- Support to make a social and environmental impact with paid volunteer leave each year

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