Racing Services Support Officer

1 week ago

Osborne Park, Australia Racing and Wagering Western Australia Full time

**Company Description**:
**About Us**

The racing world is not just exciting, it brings communities together across the state. Racing and Wagering Western Australia (RWWA) is at the centre of this world and more than 24,000 people choose to join us in our quest to forge a sustainable future for racing in WA.

As well as controlling thoroughbred, harness and greyhound racing in Western Australia, RWWA operates the TAB which has more than 300 off-course retail outlets, a call centre and online betting services. Our motto is Better Your Bet because increasing profits through Western Australia’s own TAB means better returns for the local racing sector and state-wide communities.

Our business is unique, which means we can offer careers which are interesting, challenging and diverse. Our values are important to us so, to be successful, you’ll have to share them. We respect one another, are accountable for our goals, connecting with everyone and bringing excellence to achieve great outcomes. We work hard but have fun while we’re doing it.

**The Opportunity**

**Salary: $69,548 - $79,873 p.a + super**

We're looking for a passionate and motivated Racing Services Support Officer to join our team in Osborne Park. This full-time, maximum-term contract for 12months role is part of the Racing Services team and reports to the Racing Services Manager.

As a Racing Services Support Officer, you'll provide customer service to racing industry participants, support the Racing Services team, and manage racing industry travel functions according to Racing WA procedures.

**_ A day in the life of this role will include:_**
- Coordinating all operational travel requirements for the essential personnel required for the provision of regional race meetings.
- Managing and reconciling financial transactions related to industry travel functions, in accordance with policies and procedures.
- Providing support to Racing Services Officers with Registrar and Deputy Registrar functions, as required.
- Providing administrative support to the wider Racing Division, including assistance to the Executive Assistant - Racing, as needed.

**Qualifications**:
**About You**:

- Experience in general administration and customer service.
- Understanding of travel booking management and processes.
- Sound understanding of financial management processes, including processing of invoices.
- Excellent interpersonal and communication skills to liaise with a diverse set of stakeholders.
- Ability to identify opportunities for continuous improvement.

**Additional Information**:
**What are you waiting for?**

As part of the recruitment process, you will be required to complete Pre-Employment screening, which will include two reference checks, police clearance and Australian Working Rights check.

**Additional benefits**
- Personal learning and development budget
- 17.5% loading on Annual Leave
- Health and wellness initiatives to support you inside and out
- Access to discounts at a wide range of retailers
- Reward and Recognition Program
- At Racing and Wagering WA, we recognise that we are strengthened by diversity of gender, thought, experience, and ethnicity. We are committed to providing a safe work environment and making reasonable adjustments in which everyone is included and treated fairly._
- We are an Equal Opportunity Employer and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply._

**We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.

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