Public Support Information Officer

2 weeks ago

Melbourne, Australia Victoria Police Full time

Location: Melbourne | CBD

Job type: Full time

Organisation: Victoria Police

**Salary**: $56,834 - $72,985

Occupation: Information Management

Reference: VG/E20011858

**About the role**:
This is an exciting opportunity to progress your career and obtain experience working as a Public Support Information Officer in the Regulatory Services Department, Public Enquiry Service Division, Victoria Police.

The Public Enquiry Service is responsible for National Police Checking and Fingerprinting Services, Traffic Accident reports and Crime reports for Insurance purposes.

This role will provide you with the opportunity to take ownership and build a long-term career with great development and progression opportunities Working in teams providing a range of administrative and customer service-based duties to ensure the effective delivery of services to support the Victorian community.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

**Your duties will include**:

- Assessing accuracy and completeness of information in accordance with established standards and procedures.
- Ensuring compliance with confidentiality and privacy obligations and other legislative requirements.
- Providing an exceptional customer service, including ensuring customer expectations are met or exceeded by taking ownership of assigned tasks and striving to track, follow up, and resolve them in a timely manner.
- Utilising exceptional and empathetic verbal and written communication skills while addressing customer support challenges.
- Contribution to building and maintenance of our knowledge base and training materials.
- Other ad-hoc tasks as required.

**As the successful applicant, you will have**:

- Demonstrated ability to maintain good working relationships with a diverse range of customers both internal and external to ensure the team goals are met.
- Excellent attention to detail, with a commitment to service excellence.
- Flexibility to adapt to and be a champion of change as is necessary for the unit's function.
- Strong communication skills and the ability to adjust communication style and messages to ensure clarity of understanding.
- Ability to seek information needed to solve problems, and identify, and propose practical solution.

**Requirements and relevant information**:

- Four (4) x full-time, ongoing positions available.
- Positions are located at Victoria Police Centre, 311 Spencer Street, Docklands.
- Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
- The successful applicant will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.
- **Resume**:
**Applications close midnight, Thursday 28 March 2024.**

**About Us**:
**_ Have you considered a career as a Police Officer, Protective Service Officer or Police Custody Officer: _**
Roles and careers | Victoria Police

  • Public Support Information Officer

    4 weeks ago

    Melbourne City Centre, Australia Victoria Police Full time

    **About the role**: As a successful applicant, you will join the team at the Freedom of Information (FOI) division of Victoria Police where you will be required to process FOI requests and provide advice in relation to FOI legislation and process to stakeholders, including members of the public, Victoria Police employees and Government agencies. The Public...

  • Public Support Information Officer

    4 weeks ago

    Melbourne, Australia Victoria Police Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Victoria Police **Salary**: $56,271 - $72,262 Occupation: Information Management Reference: VG/E20042728 **About the role**: As a successful applicant, you will join the team at the Freedom of Information (FOI) division of Victoria Police where you will be required to process FOI requests and...

  • Information Management Officer

    4 weeks ago

    Melbourne, Australia Public Sector People Full time

    4-day work week. - $34.79 per hour + super. - Temporary contract. **Join Our Team as an Information Management Officer** Are you ready to take your career to the next level and contribute to a dynamic team? Public Sector People is excited to partner with our esteemed client, a leading organisation in the public sector. We are looking for a dedicated and...

  • Public Support Information Officer

    4 weeks ago

    Melbourne City Centre, Australia Victoria Police Full time

    **About the role**: The Licensing and Regulation Division (LRD) is part of the Regulatory Services Department. The Division is responsible for the regulation of the firearms, private security, and weapons industries in Victoria. We have one (1) full time ongoing position available within the Licensing & Authorities Section, Assessments and Determinations...

  • Freedom of Information Officer

    6 days ago

    Melbourne, Australia Public Sector People Full time

    ASAP Start - 3 month contract - Hybrid working arrangement - Band 5 hourly rate **Public Sector People (PSP) **are currently looking to speak to a **Freedom of Information Officer Officer to **join a Local Government on a contract to commence ASAP for an initial 3 month contract with the potential for further on-going opportunity. - _Immediate start_ -...

  • Public Support Information Officer

    4 weeks ago

    Melbourne, Australia Victoria Police Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Victoria Police **Salary**: $56,271 - $72,262 Occupation: Information Management Reference: VG/E20033535 **About the role**: The Licensing and Regulation Division (LRD) is part of the Regulatory Services Department. The Division is responsible for the regulation of the firearms, private...

  • Officer, State Public Information

    2 weeks ago

    Melbourne, Australia Department of Justice and Community Safety Full time

    At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place. We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the...

  • Public Access Deputy Commissioner

    1 day ago

    Melbourne, Australia Office of the Victorian Information Commissioner Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Office of the Victorian Information Commissioner **Salary**: Salary not specified Occupation: Executive Management Reference: VG/1795169 Public Access Deputy Commissioner The Office of the Victorian Information Commissioner (OVIC) is an independent integrity agency acting as the primary...

  • Business Support Officer

    4 weeks ago

    Melbourne, Australia Public Sector People Full time

    Expression of Interest: Business Support Officer - Local Government Opportunity - Band 5 **Expressions of Interest - Business Support Officer: Waste Team** We are currently seeking a talented and motivated Business Support Officer to join our client, a prominent organisation in the public sector. With essential Tech 1 skills, Local Government experience,...

  • Public Access Deputy Commissioner

    1 day ago

    Melbourne City Centre, Australia Office of the Victorian Information Commissioner Full time

    The Office of the Victorian Information Commissioner (OVIC) is an independent integrity agency acting as the primary regulator and source of independent advice to the community and Victorian Government about how the public sector collects, uses and discloses information. OVIC's core functions include protecting information privacy rights, oversighting access...

  • Od Support Officer

    1 month ago

    Melbourne, Australia Public Sector People Full time

    Organisational Development - Learning | Human Resources - ASAP Start - 5 month contract **Public Sector People (PSP) **are currently looking to speak to a **Organisational Support Officer **to join a Local Government on a temporary basis. - **_ASAP Start_**: - **_5 month contract initially_**: - **_North Eastern Suburbs_**: - **_Band 5 hourly...

  • Business Support Officer

    4 weeks ago

    Melbourne, Australia Public Sector People Full time

    Local Council Western Suburbs - $35 p/hour + super - ASAP Start till Dec 2023 **Position**: Finance Business Support Officer **Location**: Local Council Western Suburbs **Rate**:$35 p/hour + super **Duration**:ASAP Start till Dec 2023 - temporary contract An exciting opportunity awaits you with our client, a prominent organization in Melbourne's...

  • Information Technology Support Officer

    4 weeks ago

    Melbourne City Centre, Australia Victoria Police Full time

    **About the role**: Victoria Police are currently advertising an ongoing part-time (0.6 FTE) Information Technology Support Officer position within the Business Support Division (BSD) of the Intelligence and Covert Support Command (ICSC). ICSC is a high-risk Command that is dependant upon the appropriate protection of sensitive information. Rather than risk...

  • Recreation Support Officer

    4 weeks ago

    Melbourne, Australia Public Sector People Full time

    Local government opportunity - $40 per hour + super - Temporary contract until 14th July 2023 Public Sector People are working with a local council in the north eastern suburbs to recruit a Recreation Support Officer for a temporary contract position. This role would support the delivery of sport, recreation and leisure facilities and services to the...

  • Information Technology Support Officer

    4 weeks ago

    Melbourne, Australia Victoria Police Full time

    Location: Melbourne | CBD Job type: Part time Organisation: Victoria Police **Salary**: $74,580 - $90,558 Occupation: IT and Telecommunications Reference: VG/E20009036 **About the role**: Victoria Police are currently advertising an ongoing part-time (0.6 FTE) Information Technology Support Officer position within the Business Support Division (BSD) of...

  • People & Culture Support Officer

    1 month ago

    Melbourne, Australia Public Sector People Full time

    ASAP Start - 5 month contract - Located in Melborne's North East - Band 5 hourly rate **Public Sector People (PSP) **are currently looking to speak to a **People & Culture Support Officer **to join a Local Government on a temporary basis. - **_ASAP Start_**: - **_5 month contract initially_**: - **_North Eastern Suburbs_**: - **_Band 5 hourly...

  • Public Health Officer

    4 weeks ago

    Melbourne, Australia Monash Health Full time

    Location: Melbourne | Southern Metropolitan Job type: Full time Organisation: Monash Health **Salary**: Salary not specified Occupation: Education and Training, Health and Allied Health, Family Violence Workers, Medical, Nursing Reference: 57644 **About us** Monash Health is the largest public health service in Victoria, employing over 18,000 people...

  • Information Officer

    4 weeks ago

    Melbourne City Centre, Australia Parliament of Victoria Full time

    Information OfficerDepartment of the Legislative Assembly About the role The Procedure Office provides support to the Chamber and senior officers within the Department and is responsible for answering inquiries from the Department's customers. Your key responsibilities will be providing high level customer service to internal and external customers,...

  • Information Officer

    4 weeks ago

    Melbourne, Australia Parliament of Victoria Full time

    Location: Melbourne | CBD Job type: Part time / 10 Months Organisation: Parliament of Victoria **Salary**: $74,580 - $82,571 Occupation: Administration/Secretarial Reference: VG/220324 At the Department of the Legislative Assembly, our employees are the key to our success. Together we deliver innovative, professional and apolitical services to support...

  • Policy Officer

    4 weeks ago

    Melbourne, Australia Office of the Victorian Information Commissioner Full time

    Location: Melbourne | CBD Job type: Fixed term Organisation: Office of the Victorian Information Commissioner **Salary**: $72,751 - $88,336 Occupation: Policy Reference: VG/1689874 An exciting opportunity exists to join the Office of the Victorian Information Commissioner (OVIC) as a Policy Officer. Working across information privacy, information...