Business Support Coordinator

2 weeks ago


Brisbane, Australia Energy and Public Works Full time

What you will be doing
- Provide efficient and high standards of customer service to the community/customers, including coordinating responses from escalated queries, ensuring a high-quality service through the use of interpersonal skills including negotiation, and dispute resolution. Conducting operational and administrative tasks to ensure maximum efficiency in the delivery of DRP programs. Consult and collaborate with supervisors and staff on matters of customer service, policy, procedures, and standards, and contribute positively within a team environment and supporting other staff. Demonstrate professionalism and positively contribute to a positive team culture as well as actively participating in and contributing to internal innovative activities. Ensure high standards of accuracy when compiling documents and reports or updating records and information systems. Develop, contribute, and implement administrative processes that support improved practices and processes to ensure effective operations, high standards of service delivery and achievement of program outcomes. Prepare, contribute, monitor, and maintain various reports as required by the program.
What we are looking for
- Strong computer literacy skills. Excellent written and verbal communication skills including the ability to prepare briefs, executive correspondence, and process documents. Demonstrated ability to confidently communicate in a clear, concise, and articulate manner and communicate goals and objectives to others. Demonstrated ability to autonomously use a high level of initiative and self-motivation to see tasks through to completion and resolve office issues. Experience in maintaining quality administrative documents and a high standard in business practices.
Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.



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