Customer Service Manager

1 week ago

Modbury, Australia Myer Full time

**Job no**: 941506

**Work type**: Permanent / Full time

**Location**: Tea Tree Plaza

**From humble beginnings in downtown Bendigo to supporting Australian communities far and wide - Myer has always been a special place, transcending beyond just a place to work**.

**Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being “right at home”.**

Be part of the Myer Tea Tree Plaza leadership team as the Customer Service Manager, lead Service & Selling teams to success by delivering superior customer service to make profitable sales. Be responsible for championing our Customer First Plan, managing day-to-day operations and driving sales.

Myer Tea Tree Plaza has recently completed a full refurbishment welcoming and delighting customers and team members Reporting to the Assistant Store Manager and supported by the leadership team, you will manage, lead and mentor teams across various departments.
- **Join the leadership team at Myer Tea Tree Plaza**:

- **Drive sales and lead team performance**:

- **Opportunities for succession planning and further development**

**About The Role**:

- Manage the daily activities of your team and business to drive financial performance
- Optimise the productivity of the team by leveraging workforce management
- Drive high performance, customer focused service and selling culture through role modelling, communication, feedback and recognition
- Maximise the team’s service and selling activities by effective management and delegation to minimise operational activities
- Lead, empower and inspire your team with a consistent focus on developing the next generation of Myer leaders
- Maximise time spent on selling floor to lead and manage the business, understand the customer, coach and support the team and embed new initiatives and ways of operating

**About You**:

- Previous experience as a retail manager, area manager or similar
- People leadership skills with a 'hands-on' approach are essential
- Retail background/knowledge is desirable however would consider transferable skills from other industries if you have the right attitude, proven people leadership skills and a willingness to learn
- Demonstrated ability to lead a team to achieve sales and meet KPI's
- Experience in performance management will be highly regarded
- Excellent time management skills

**Benefits to you**:

- Become a leader within one of Australia’s most-loved department stores
- Career development and progression opportunities
- A great range of discounts and Myer Team Member exclusive offers
- Access to volunteer, parental and lifestyle leave
- Service Recognition, Inspirational People Awards, and more

Our management teams work across key store trading hours, including extended/peak trade (e.g. Black Friday and Christmas-New Years).

**Here, you’re not only an employee. You’re a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we’re all about making your work life meaningful. We want you to experience life’s special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.**

**Wherever you are and wherever you’re going, we’ll meet you there and get you to your destination. With your enthusiasm and our support, we’re fully committed to helping you thrive and flourish. The future lies in your hands.**

**Welcome Home**

**#REF**

**_ Equal Opp. Employer:_**_ We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve._

**Applications close**: 08 Mar 2024 AUS Eastern Daylight Time

  • Customer Service Manager

    3 weeks ago

    Modbury, Australia Myer Full time

    **Job no**: 940272 **Work type**: Permanent / Full time **Location**: Tea Tree Plaza **Work is a whole lot better when you love what you do, we know that. That’s why we make sure that the loves and interests of our people match their responsibilities. We take what they love, and we let them live it.** **Be part of a team who loves coming to work each...

  • Customer Service Manager

    2 weeks ago

    Modbury, Australia Myer Full time

    **Job no**: 941387 **Work type**: Permanent / Full time **Location**: Tea Tree Plaza **From humble beginnings in downtown Bendigo to supporting Australian communities far and wide - Myer has always been a special place, transcending beyond just a place to work**. **Myer is a place for finding life-long friendships, a safe space with a big heart. Here,...

  • Customer Service Manager

    2 weeks ago

    Modbury, Australia Myer Full time

    **Job no**: 941951 **Work type**: Permanent / Full time **Location**: Adelaide City, Marion, Tea Tree Plaza **From humble beginnings in downtown Bendigo to supporting Australian communities far and wide - Myer has always been a special place, transcending beyond just a place to work**. **Myer is a place for finding life-long friendships, a safe space...

  • Customer Service Manager

    1 week ago

    Modbury, South Australia Myer Full time

    Job no: 940272Work type: Permanent / Full timeLocation: Tea Tree PlazaWork is a whole lot better when you love what you do, we know that. That's why we make sure that the loves and interests of our people match their responsibilities. We take what they love, and we let them live it.Be part of a team who loves coming to work each day. A team that makes Myer a...

  • Customer Service Manager

    1 week ago

    Modbury, South Australia Myer Full time

    Job no: 941506Work type: Permanent / Full timeLocation: Tea Tree PlazaFrom humble beginnings in downtown Bendigo to supporting Australian communities far and wide - Myer has always been a special place, transcending beyond just a place to work.Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you're encouraged to be...

  • Customer Service Representative

    7 days ago

    Modbury, Australia Datacom Full time

    Are you passionate about providing customer service? Exciting opportunity to help out your fellow Australians! We are hiring Customer Service Roles to support our client, the Department of Home Affairs, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians. As a Customer Service...

  • Customer Service Representative

    3 weeks ago

    Modbury, Australia Datacom Full time

    Are you passionate about providing customer service? Exciting opportunity to help out your fellow Australians! We are hiring Customer Service Roles to support our client, the Department of Home Affairs, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians. As a Customer Service...

  • Customer Service Representative

    1 week ago

    Modbury, South Australia Datacom Full time

    Are you passionate about providing customer service? Exciting opportunity to help out your fellow AustraliansWe are hiring Customer Service Roles to support our client, the Department of Home Affairs, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians.As a Customer Service Representative,...

  • Customer Service Representative

    1 month ago

    Modbury, Australia Datacom Full time

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. Are you passionate about providing customer service? Exciting opportunity to help out your fellow Australians! We are hiring Customer Service Roles to support...

  • Customer Service Representative

    2 weeks ago

    Modbury, Australia Datacom Full time

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. Are you passionate about providing customer service? Exciting opportunity to help out your fellow Australians! We are hiring Customer Service Roles to support...

  • Customer Service Representatives at to

    1 week ago

    Modbury, South Australia Datacom Full time

    Are you passionate about providing customer service? Exciting opportunity to help out your fellow AustraliansWe are hiring Customer Service Roles to support our client, the Department of Home Affairs, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians.As a Customer Service Representative,...

  • Customer Service Representative

    1 month ago

    Modbury, Australia Datacom Full time

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. Are you passionate about providing customer service? Exciting opportunity to help out your fellow Australians!We are hiring Customer Service Roles to support...

  • Customer Service Representative

    1 week ago

    Modbury, South Australia Datacom Full time

    Our WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.Are you passionate about providing customer service? Exciting opportunity to help out your fellow AustraliansWe are hiring Customer Service Roles to support our...

  • Customer Service Representative

    3 weeks ago

    Modbury, Australia Datacom Full time

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. Are you passionate about providing customer service? Exciting opportunity to help out your fellow Australians!We are hiring Customer Service Roles to support...

  • Customer Service Representatives

    2 weeks ago

    Modbury, Australia Datacom Full time

    Are you passionate about helping people? Join this exciting opportunity to help out your fellow Australians! We are hiring Customer Service roles to support our client, the Australian Passport Office, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians. As a Customer Service...

  • Customer Service Representative

    6 days ago

    Modbury, Australia Datacom Full time

    Are you passionate about helping people? Join this exciting opportunity to help out your fellow Australians! We are hiring Customer Service roles to support our client, the Australian Passport Office, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians. As a Customer Service...

  • Customer Service Representatives

    1 week ago

    Modbury, South Australia Datacom Full time

    Are you passionate about helping people? Join this exciting opportunity to help out your fellow AustraliansWe are hiring Customer Service roles to support our client, the Australian Passport Office, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians.As a Customer Service Representative,...

  • Customer Service Representative

    1 week ago

    Modbury, Australia Datacom Full time

    Are you passionate about helping people? Join this exciting opportunity to help out your fellow Australians! We are hiring Customer Service roles to support our client, the Australian Passport Office, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians. About The Role With access to...

  • Customer Service Representative

    1 week ago

    Modbury, South Australia Datacom Full time

    Are you passionate about helping people? Join this exciting opportunity to help out your fellow AustraliansWe are hiring Customer Service roles to support our client, the Australian Passport Office, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians.As a Customer Service Representative,...

  • Customer Service Representatives at for The

    1 week ago

    Modbury, South Australia Datacom Full time

    Are you passionate about helping people? Be the first to join this new and exciting opportunity to help out your fellow AustraliansWe are hiring Customer Service Roles to support our new client, the Australian Passport Office, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians.As a...