Customer Care Specialist
6 months ago
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
**About Us**
Through local expertise and global scale, we at **Global Payments** Oceania deliver market-leading technology solutions through five regional sub-brands - Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.
As pioneers within the Australia and New Zealand payments landscape, **Eway** is a leading business-to-business ecommerce provider and **Ezidebit** a digital recurring business-to-consumer payments
**About You**
You enjoy learning and thrive in fast paced customer centric environment. You are a team player and appreciate and practice transparency in the workplace. You work well in a team as well as autonomously and are eager to dive in and learn new things.
You will also bring:
- Experience in a customer focused position;
- Strong communication skills (written & verbal) with the ability to work with a wide range of people;
- A passion for educating customers and solving problems;
- Understanding of a quick moving environment;
- High attention to detail and the desire to learn new technology and systems;
- Ability to think outside of the box and solve problems quickly and effectively.
**About the Role**
We are seeking driven, energetic and customer centric individuals to join our Support Team We support both new and existing **Eway and Ezidebit** customers with a range of enquires and are a pivotal part of our customer's journey. Working with a small team, in an open planned office environment, you'll deliver outstanding customer service experiences, with an emphasis on customer loyalty.
Your key responsibilities will include:
- Responding, investigating and resolving questions and queries from clients;
- Maintaining client data and ensuring its integrity;
- Identifying issues and trends that are affecting our clients and escalating appropriately to ensure timely resolution.
**Our Benefits**
**We want you to be you At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured.**
We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a **flexible working** rhythm blending in-office and remote working.
Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of **wellbeing resources** we offer, use your breaks and your leave including **Birthday Leave.**
We provide a first class **employee assistance program** that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.
We offer **12 weeks paid parental leave** for either parent as well as two weeks paid secondary carer's leave.
Celebrating together is a big part of our culture and we regularly gather for **Extravaganza and Team Appreciation Days**, plus fun activities brought to you by our social committees.
We like to shout at each other, not literally but via **Reward and Recognition Programs** such as Shout Outs - recognising our people that go above and beyond and make a difference to our customers.
We also pride ourselves on giving back to the communities in which we operate, so we provide two **Days of Service** each year to volunteer in a cause that matters most to them.
Other benefits available include **salary sacrifice**, **study leave** and an **Employee Stock Purchase Plan**.
**Ready to Apply?**
If this role sounds right for your, please **APPLY NOW** by submitting your CV.
Global Payments Inc. is an equal opportunity employer.
-
Customer Care Specialist
6 months ago
Brisbane, Australia Abacus dx Full time**ABOUT THE ROLE**: - Experienced Customer Care Specialist opportunity in the medical / healthcare industry working for Abacus dx and Big Green Surgical - Immediate start opportunity, fantastic work environment, and positive team culture - Suited to a fast learner who is customer-focused, with strong attention to detail and a positive attitude - Based on...
-
Clinical Care Specialist for Aged Care
3 weeks ago
Brisbane, Queensland, Australia Southern Cross Care Queensland Full timeJob DescriptionWe are seeking a Clinical Care Specialist to join our team at Southern Cross Care Queensland in Nanango, QLD.This permanent part-time role involves working night shifts with a guaranteed four shifts a fortnight. As a Clinical Care Specialist, you will be responsible for providing high-quality clinical care to our residents, working closely...
-
Compassionate Care Specialist
3 weeks ago
East Brisbane, Queensland, Australia Just Better Care Full timeJob OverviewWe are seeking a compassionate care specialist to join our team in the Brisbane South/East area.About the RoleThis is an exciting opportunity to provide person-centred care and support to clients in their own homes, assisting with daily living and lifestyle requirements.Duties and ResponsibilitiesProvide personal care, including showering,...
-
Compassionate Care Specialist
3 weeks ago
Brisbane, Queensland, Australia Prestige InHome Care Full timeOverviewPrestige InHome Care is a leading provider of personalized care services, dedicated to empowering individuals to live their best lives.We are seeking a skilled and compassionate Care Specialist to join our team in providing tailored support to clients on the Sunshine Coast.
-
Geriatric Care Specialist
4 weeks ago
Brisbane, Queensland, Australia Aged Care Homes Full timeCompany OverviewAt Regis, we prioritize the well-being and quality of life for our residents. Our commitment to delivering exceptional care is driven by a dedicated leadership team and a strong Clinical Support Specialist network.We strive to provide a holistic approach to care through our Continuity of Carer model, which fosters trusted relationships...
-
Aged Care Specialist
4 weeks ago
Brisbane, Queensland, Australia Access Aged Care Full time**Company Overview**At Access Aged Care, we strive to bridge the gap between people and healthcare by delivering top-notch solutions. Founded by medical professionals, our company is at the forefront of the health sector, committed to enhancing health outcomes for various communities.**About the Position**We are seeking a skilled General Practitioner to join...
-
Aged Care Support Specialist
2 weeks ago
Brisbane, Queensland, Australia St Vincent's Care Services Full timeAt St Vincent's Care Services, we are committed to providing exceptional care and support to our clients. We are seeking an experienced and compassionate Aged Care Support Specialist to join our team at St Vincent's Care Bardon.About the OpportunityWe offer a competitive salary packaging option of up to $15,990 per annum, allowing you to enjoy more...
-
Senior Virtual Care Partnership Specialist
2 weeks ago
Brisbane, Queensland, Australia McLean Care Full timeAbout UsAt McLean Care, we're passionate about delivering innovative solutions to the aged care sector. Our cutting-edge platform, iAgeHealth, is revolutionizing the way healthcare services are provided in rural and regional communities.Your RoleWe're seeking an experienced Customer Success Coordinator to join our team. As a Senior Virtual Care Partnership...
-
Care Specialist for Aged Care Services
7 days ago
Brisbane, Queensland, Australia Timely Home Care Pty Ltd Full timeAbout the RoleWe are seeking a highly skilled and experienced care specialist to join our team at Timely Home Care Pty Ltd. As a care specialist, you will be responsible for providing high-quality aged care services to clients in metropolitan Brisbane regions.Job DetailsSalary: $85,000 - $110,000 per year.Job Types: Full-time, Part-time, Permanent,...
-
Personal Care Support Specialist
4 weeks ago
East Brisbane, Queensland, Australia Just Better Care Full timeJob OverviewWe are seeking a dedicated Personal Care Support Specialist to join our team in the Brisbane South/East area. This role involves providing person-centred care and support to our clients, enhancing their daily living and lifestyle requirements.About the RoleThis is an excellent opportunity for a caring and compassionate individual to make a...
-
Aged Care Support Specialist
4 weeks ago
Brisbane, Queensland, Australia Regis Aged Care Full timeOpportunity OverviewWe are seeking an experienced Aged Care Support Specialist to join our team at Regis Aged Care. This is a rewarding opportunity for individuals who are passionate about delivering high-quality care and support to our residents.About the RoleAs an Aged Care Support Specialist, you will play a vital role in supporting our residents to...
-
Nursing Care Specialist
1 month ago
Brisbane, Queensland, Australia Regis Aged Care Full time{"Company Overview": "At Regis Aged Care, we prioritize the importance of our carers in the lives of our residents. Our Continuity of Care model provides a holistic approach to resident care, allocating the same carer to the same group of residents as often as possible.", "Salary": "$30-$40 per hour, paid overtime, weekend penalties, with the ability to...
-
Nursing Care Specialist
4 weeks ago
Brisbane, Queensland, Australia Regis Aged Care Full timeAbout the RoleWe are seeking an experienced Nursing Care Specialist to join our passionate country-wide team at Regis Aged Care. As a compassionate and dedicated professional, you will play a vital role in making a meaningful impact on the lives of older Australians.Job DescriptionThe successful candidate will oversee the nursing care in our facility,...
-
Clinical Aged Care Specialist
2 weeks ago
Brisbane, Queensland, Australia St Vincent's Care Services Full timeOverviewWe are seeking a skilled and compassionate Clinical Aged Care Specialist to join our team at St Vincent's Care Services. As a leading Catholic provider of Aged Care Services in Australia, we pride ourselves on delivering high-quality care that achieves wellbeing for mind, body, and spirit.
-
Nursing Care Specialist
4 weeks ago
Brisbane, Queensland, Australia Aged Care Homes Full timeAged care homes in Birkdale, Queensland seek compassionate individuals to provide exceptional nursing care to residents.OverviewWe are a leading provider of aged care services, dedicated to delivering personalized and respectful care to our residents. Our team is passionate about making a meaningful impact on the lives of older Australians.Estimated Salary:...
-
Aged Care Support Specialist
3 weeks ago
Brisbane, Queensland, Australia Southern Cross Care Queensland Full timeAbout the RoleWe are seeking a compassionate and dedicated Aged Care Support Specialist to join our team at Karinya Residential Aged Care Home in Nanango.
-
Aged Care Cleaning Specialist
3 weeks ago
Brisbane, Queensland, Australia Regis Aged Care Full timeAbout the OpportunityWe are currently seeking an experienced Aged Care Cleaning Specialist to join our team at Regis Whitfield. As a valued member of our cleaning team, you will play a vital role in maintaining the highest possible standards of cleanliness and hygiene across the residence.
-
Compassionate Care Specialist
3 weeks ago
Brisbane, Queensland, Australia Southern Cross Care Queensland Full timeAt Southern Cross Care Queensland, we are dedicated to providing exceptional care and support to our residents. As a Compassionate Care Specialist, you will play a vital role in delivering high-quality person-centred care, building cherished relationships with our residents based on dignity and respect.The role involves providing personal care to our...
-
Care Support Specialist
2 weeks ago
Brisbane, Queensland, Australia Support Care Angels PTY LTD Full timeAbout the RoleSupport Care Angels PTY LTD is seeking a highly motivated and compassionate Care Support Specialist to join our team. As a key member of our support team, you will be working directly with clients who require assistance with daily living activities.Job DescriptionWe are offering a competitive salary of $60,000 - $80,000 per annum, depending on...
-
Aged Care Specialist Nurse
4 weeks ago
Brisbane, Queensland, Australia Aged Care Homes Full timeA highly rewarding role is available for a dedicated and compassionate Registered Nurse to join our team at Regis Bulimba, where you will have the opportunity to make a meaningful impact on the lives of older people.As an Aged Care Specialist Nurse, you will be responsible for providing high-quality nursing care to residents in our aged care home. Your...